# None existing z-wave node **URL:** \ **Category:** Questions & Help\ **Created:** [February 12, 2024, 9:46pm UTC](https://community.homey.app/t/none-existing-z-wave-node/103870 "2024-02-12T21:46:51Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [November 1, 2024, 10:31am UTC](https://community.homey.app/t/none-existing-z-wave-node/103870/5 "2024-11-01T10:31:25Z")
For some reason, the NodeID 29 (Namron Z-Wave relay) definitiv lost the connection, because it shows **Unknown** in the column **Route**. You can try this out:: – Restart Homey or better disconnect it from the power supply for 10-15 minutes – Disconnect the Namron relay from the power supply for a few seconds If nothing helps, you will most likely have to remove the relay and add it again. If adding the relay does not work, please follow this help tutorial: > [@\[HOW TO\] Solve the problem if Z-Wave devices cannot be included](https://community.homey.app/t/how-to-solve-the-problem-if-z-wave-devices-cannot-be-included/118655): > > Hello dear community, I’m writing this basically for myself and others who have trouble including z-wave devices. I had this issue about a year ago but couldn’t remember how I solved it until this evening. Problem: You are trying to include / add a new z-wave device, do everything the way the setup say and the process takes like an eternity but finally cancels. Here’s the issue: It’s actually been discussed a couple of times but this happens quite frequently if you have a lot of z-wave devi… However, please report the issue to Athom Support. --- _[View the full topic](https://community.homey.app/t/none-existing-z-wave-node/103870)._