# No speaker sound from Homey (2019 version, firmware 3.2.0)

**URL:** <https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418>\
**Category:** Questions & Help\
**Created:** [January 14, 2020, 12:33pm UTC](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418 "2020-01-14T12:33:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![AxerD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/axerd/32/16614_2.png) [@AxerD](https://community.homey.app/u/AxerD)\
**Post date:** [January 14, 2020, 12:33pm UTC](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418/1 "2020-01-14T12:33:05Z")

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Hello Forum,  
A lot of great info here - awesome.  
I have noticed that there is no sound from my Homey. Have used it without so far, but I can see in some posts here that it is supposed to?? If I put in headphones in the mini-jack plug there is sound. I have tried to adjust Audio volume in the app - no success.  
Could it be because I have turned off the LED ring?  
Thanks in advance 🙂

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**Author:** ![Kevin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin/32/7999_2.png) [@Kevin](https://community.homey.app/u/Kevin)\
**Post date:** [January 14, 2020, 12:54pm UTC](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418/2 "2020-01-14T12:54:05Z")

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If you hold your homey upside down, without anything plugged into the audio jack, do you hear system recovery and a countdown starting?

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**Author:** ![AxerD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/axerd/32/16614_2.png) [@AxerD](https://community.homey.app/u/AxerD)\
**Post date:** [January 14, 2020, 1:30pm UTC](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418/3 "2020-01-14T13:30:37Z")

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Nothing…

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**Author:** ![Kevin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevin/32/7999_2.png) [@Kevin](https://community.homey.app/u/Kevin)\
**Post date:** [January 14, 2020, 7:10pm UTC](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418/4 "2020-01-14T19:10:07Z")

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Just to be sure: ledring changes color when you hold it upside down?  
If yes: send athom support an email 😉

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**Author:** ![AxerD](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/axerd/32/16614_2.png) [@AxerD](https://community.homey.app/u/AxerD)\
**Post date:** [January 15, 2020, 7:16am UTC](https://community.homey.app/t/no-speaker-sound-from-homey-2019-version-firmware-3-2-0/24418/5 "2020-01-15T07:16:20Z")

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Thanks very much @Kevin - that clarified it, I have send them a support request.