# No possible install anyone apps

**URL:** <https://community.homey.app/t/no-possible-install-anyone-apps/85514>\
**Category:** Questions & Help\
**Created:** [July 30, 2023, 9:50am UTC](https://community.homey.app/t/no-possible-install-anyone-apps/85514 "2023-07-30T09:50:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![The\_cure\_Bob](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/the_cure_bob/32/80551_2.png) [@The\_cure\_Bob](https://community.homey.app/u/The_cure_Bob)\
**Post date:** [July 30, 2023, 9:50am UTC](https://community.homey.app/t/no-possible-install-anyone-apps/85514/1 "2023-07-30T09:50:38Z")

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hello,  
I bought my homey this week.  
When I install apps (anyone), i’ve this message “Cannot read property ‘getAppDetails’ of undefined”, I can’t install none apps on my homey  
could you help me?  
Thanks  
Yann

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<div class="post-metadata">

**Author:** ![The\_cure\_Bob](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/the_cure_bob/32/80551_2.png) [@The\_cure\_Bob](https://community.homey.app/u/The_cure_Bob)\
**Post date:** [July 30, 2023, 9:55am UTC](https://community.homey.app/t/no-possible-install-anyone-apps/85514/2 "2023-07-30T09:55:33Z")

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If help you, I join an image of my problem

 ![Capture d’écran (10)](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/2/52dec82e8ac958385e56de686c1501f9bdcf1e0c.jpeg)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 31, 2023, 2:52am UTC](https://community.homey.app/t/no-possible-install-anyone-apps/85514/3 "2023-07-31T02:52:34Z")

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Hello, I suggest to fully factory reset Homey, and start over.