# No longer possible to add Aqara devices **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee\ **Created:** [August 9, 2023, 12:12pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628 "2023-08-09T12:12:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 9, 2023, 12:12pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/1 "2023-08-09T12:12:41Z")
Hi, I’m trying to add Xiaomi Occupancy sensor (RTCGQ01LM) or Motion Sensor (RTCGQ11LM) devices to no avail. After pressing the button, the lamp flashes three times, but the device is not found by the app. So i ask for help. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 9, 2023, 2:58pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/2 "2023-08-09T14:58:23Z")
Thanks for editing previous post. > [@Angelo\_Bonnes](#): > > trying to add > Xiaomi Occupancy sensor (RTCGQ01LM) > or > Motion Sensor (RTCGQ11LM) devices I assume you have installed latest Aqara app, correct ? > **[Aqara](https://homey.app/en-us/app/com.xiaomi-mi/Aqara/)** > > Simplify your life with a smarter home > [@Angelo\_Bonnes](#): > > the lamp flashes You mean LED ? Do you have sufficient number of routers ? Do you pair it in short distance, if you don’t have sufficient number of routers ? Read more here : [https://support.homey.app/hc/en-us/articles/360019239879-Creating-a-stable-Zigbee-network-with-Homey-Pro](https://support.homey.app/hc/en-us/articles/360019239879-Creating-a-stable-Zigbee-network-with-Homey-Pro) ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 10, 2023, 6:27am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/3 "2023-08-10T06:27:58Z")
Hi Sharkys, Thank you very much for your answer. Yes, I mean the sensor LED. I have installed at the latest App Version and try to pair the sensores in very short distance to homey. ![IMG_1538](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/c/1c7fce264bee2ec3801fd75f93a8f3bfce0b38c8.jpeg) ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 10, 2023, 8:10am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/4 "2023-08-10T08:10:06Z")
Can you share your dev. view without the bottom part of keys/MAc etc. ? [https://tools.developer.homey.app/tools/zigbee](https://tools.developer.homey.app/tools/zigbee) You are on latest firmware and I assume you did PTP as well… ---
**Author:** ![KeHo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/keho/32/84650_2.png) [@KeHo](https://community.homey.app/u/KeHo)\ **Post date:** [August 10, 2023, 8:17am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/5 "2023-08-10T08:17:06Z")
Look here: [Aqara Remote H1 Double Rocker - 🇩🇪 Deutsch (German) - Homey Community Forum](https://community.homey.app/t/aqara-remote-h1-double-rocker/86352/15) ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 10, 2023, 9:08am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/7 "2023-08-10T09:08:26Z")
> [@KeHo](#): > > Look here: > > [Aqara Remote H1 Double Rocker - 🇩🇪 Deutsch (German) - Homey Community Forum](https://community.homey.app/t/aqara-remote-h1-double-rocker/86352/15) Dort gibt es keine Lösung für mein Problem.😞 ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 10, 2023, 9:26am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/8 "2023-08-10T09:26:25Z")
> [@Sharkys](#): > > without the bottom part of keys/MAc You shared exactly the part you shall not.. try to run this script, it might provide you some guidance … > [@\[Community Survey\] Homey v5 ZigBee Health check and statistics collection (HomeyScript)](https://community.homey.app/t/community-survey-homey-v5-zigbee-health-check-and-statistics-collection-homeyscript/44231): > > Hi Guys, With the ZigBee improvements in Homey Firmware v5 and reading about all tips for building and fixing a good ZigBee mesh network I wanted to know how big ZigBee Meshes grow on Homey and how Happy the Homey users are with it. To collect all Data I ask you to run a [HomeyScript](https://homey.app/en-gb/app/com.athom.homeyscript/HomeyScript/) on your Homey V5 and report back some results here. The script is placed on my Github as it is to large for here. For copying the script to HomeyScript you can better open it [RAW here!](https://raw.githubusercontent.com/Dijker/nu.Dijker.UnseenHomeyScripts/master/ZigBeeHealth.js) How to run the script: I… ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 11, 2023, 6:58am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/9 "2023-08-11T06:58:47Z")
Thank you. I just have send you PM the result of the script. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 11, 2023, 10:33am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/10 "2023-08-11T10:33:05Z")
Try to read that thread first, then read the output of the script and act accordingly, if there will be any recommendation. ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 11, 2023, 12:12pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/11 "2023-08-11T12:12:36Z")
I already did that. I just read it again. I am far from being a computer nerd. very far. That’s why I need more support please. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 11, 2023, 4:23pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/12 "2023-08-11T16:23:01Z")
Go to the [https://tools.developer.homey.app/tools/zigbee](https://tools.developer.homey.app/tools/zigbee) and share screenshot of your nodes / devices - see example below. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/6/1687e195778d1cb171d1b1d303dea7c05775471b.png) Also share the screen / error you get on your phone, when you are trying to add device. ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 12, 2023, 9:30am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/13 "2023-08-12T09:30:53Z")
ok? ![Bildschirmfoto 2023-08-12 um 11.28.32](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/1/01b16223c18b28de4a18dbe9f6b51aa493680e21.jpeg) ![Bildschirmfoto 2023-08-12 um 11.29.08](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/ebe76a618623c02fb9769544c74ef909f13de264.png) ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 12, 2023, 7:25pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/14 "2023-08-12T19:25:50Z")
Fix-repair those devices with ? in the route : - first those ROUTERs - then 2nd END DEVICES Is it possible that you are fully turning off (without power) those Zigbee, which are routers ? If so, try to avoid it. After repairing (not sure there is maintenance option in HP19, simply try to add existing devices WITHOUT removing them - it will tell you that it’s already added and this means success), restart your Homey. It should help stabilizing your Zigbee network, ? shall disappear from the Zigbee dev view and you shall be able to add more devices, however note that you have not build your Zigbee in recommended way - first adding routers, then end devices. If steps above will not help, full rebuild of your Homey Zigbee network might be required. > **[Creating a stable Zigbee network with Homey Pro](https://support.homey.app/hc/en-us/articles/360019239879-Creating-a-stable-Zigbee-network-with-Homey-Pro)** > > (This article only applies to Homey Pro (2016-2019)). > Zigbee is one of the wireless technologies in Homey and is used by popular brands like IKEA, Philips Hue, Xiaomi Aqara, and others to control d... ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [August 15, 2023, 5:43pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/15 "2023-08-15T17:43:35Z")
None of the aqara devices work for me since 2023. Before they were the best working devices. I am talking about the doorsensors and the p1 motion sensor. The last one works only 5 of 100 times. ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 15, 2023, 7:29pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/16 "2023-08-15T19:29:48Z")
so it’s probably due to an update of the aqara app? or an update of the Homey software? ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [August 15, 2023, 9:21pm UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/17 "2023-08-15T21:21:12Z")
for me its the upgrade of homey… i upgradend from 2016 to 2023… so, i would say that is just 1+1… but i never could solve it. deleted the devices and app and reinstalled. nothing improved. however, there is only 1 doorsensor that do works… very very strange. when repairing, it say it is all fine, but after placing back in its socket and closing the door… nothing happens. alarm stays on. Oh and the one motion sensor… is only working 5% of the time. ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [August 16, 2023, 5:18am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/18 "2023-08-16T05:18:20Z")
> [@Angelo\_Bonnes](#): > > so it’s probably due to an update of the aqara app? No. > [@](#): > > or an update of the Homey software? Yes. ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 16, 2023, 7:27am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/19 "2023-08-16T07:27:44Z")
so I guess it won’t be possible for me to use homey anymore.😢 Because I don’t want to experiment so much and, for example, exchange all aqua sensors for another manufacturer. It’s all gotten too complicated for me and too experimental with Homey. A pity. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 16, 2023, 8:30am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/20 "2023-08-16T08:30:22Z")
> [@Angelo\_Bonnes](#): > > It’s all gotten too complicated You have exact how to from me above, it’s not so difficult to be honest. > [@No longer possible to add Aqara devices](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/14): > > Fix-repair those devices with ? in the route : first those ROUTERs then 2nd END DEVICES Is it possible that you are fully turning off (without power) those Zigbee, which are routers ? If so, try to avoid it. After repairing (not sure there is maintenance option in HP19, simply try to add existing devices WITHOUT removing them - it will tell you that it’s already added and this means success), restart your Homey. It should help stabilizing your Zigbee network, ? shall disappear from the Zigb… ---
**Author:** ![Angelo\_Bonnes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/angelo_bonnes/32/61174_2.png) [@Angelo\_Bonnes](https://community.homey.app/u/Angelo_Bonnes)\ **Post date:** [August 17, 2023, 11:22am UTC](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628/21 "2023-08-17T11:22:44Z")
OK, to be safe, I’ve now removed all zigBee bridges from Homey. Unfortunately, the problem is still the same: I cannot register any aqara devices. Now it seems, the only recommendation is to delete Homey completely and reconfigure it.😖 I doubt Homey will work satisfactorily after that. I’ve been experimenting with Homey for two years. That took a lot of time, nerves and money. I’ve tried 80% of the available apps with all kinds of peripherals. It seems to me that Homey is not a reliable smart home system, but something for those who like to experiment and hobbyists. [Next page](https://community.homey.app/t/no-longer-possible-to-add-aqara-devices/86628.md?page=2)