# No local access to Homey when my home is offline **URL:** \ **Category:** Questions & Help\ **Created:** [December 9, 2018, 10:12am UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153 "2018-12-09T10:12:58Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![FvB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fvb/32/4610_2.png) [@FvB](https://community.homey.app/u/FvB)\ **Post date:** [December 9, 2018, 10:12am UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/1 "2018-12-09T10:12:58Z")
Having issues accessing Homey when my home’s fibre connection is offline. Local network and wifi works as usual but connecting to Homey with the app (both old and semi new one, not the newest 2.0 beta) is impossible. Have I done any configuration mistake somewhere or is it supposed to be like this? Homey firmware 1.15. IOS 12. I’m getting desperate… ---
**Author:** ![Alpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alpol/32/9485_2.png) [@Alpol](https://community.homey.app/u/Alpol)\ **Post date:** [December 10, 2018, 4:13am UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/2 "2018-12-10T04:13:39Z")
I found it out on homey v2 beta. It seems it affects v1 too. Already wrote to Athom support about it. You should write too and I believe they’ll fix it ---
**Author:** ![FvB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fvb/32/4610_2.png) [@FvB](https://community.homey.app/u/FvB)\ **Post date:** [December 10, 2018, 4:29am UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/3 "2018-12-10T04:29:13Z")
> You should write too and I believe they’ll fix it Hi and thanks How do I do that? ---
**Author:** ![Alpol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alpol/32/9485_2.png) [@Alpol](https://community.homey.app/u/Alpol)\ **Post date:** [December 11, 2018, 2:11pm UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/4 "2018-12-11T14:11:33Z")
There is athom support: [https://support.athom.com/hc/en-us/requests](https://support.athom.com/hc/en-us/requests) ---
**Author:** ![FvB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fvb/32/4610_2.png) [@FvB](https://community.homey.app/u/FvB)\ **Post date:** [December 11, 2018, 3:27pm UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/5 "2018-12-11T15:27:16Z")
Thanks, much helpful! ---
**Author:** ![Jeroen\_Somhorst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_somhorst/32/184_2.png) [@Jeroen\_Somhorst](https://community.homey.app/u/Jeroen_Somhorst)\ **Post date:** [December 11, 2018, 5:05pm UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/6 "2018-12-11T17:05:24Z")
Do you know the internal IP adres you’re router had assigned to homey? If so you can access it using that on the browser. ---
**Author:** ![FvB](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fvb/32/4610_2.png) [@FvB](https://community.homey.app/u/FvB)\ **Post date:** [December 11, 2018, 5:32pm UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/7 "2018-12-11T17:32:42Z")
Thanks, i just discovered this option by myself Not as handy as the app but it works =) Tnx again! ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 22, 2018, 2:35pm UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/8 "2018-12-22T14:35:42Z")
Closed on December 22, 2018, 2:35pm UTC ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [December 22, 2018, 2:36pm UTC](https://community.homey.app/t/no-local-access-to-homey-when-my-home-is-offline/5153/9 "2018-12-22T14:36:57Z")
Tested and described my experience here: > [@Homey's Offline capabilities tested! \[v2.0.0-rc.x\]](https://community.homey.app/t/homeys-offline-capabilities-tested-v2-0-0-rc-x/5775): > > Often People ask what happens if Homey can’t connect to Internet. From the “Old” Support site, updated with our current knowledge: Functionality that requires internet Homey uses the internet for a number of things, including: Setup/authentication/updates/installing of Apps from App store Voice Recognition (Speect To Text / STT) Athom Cloud Connection for fe Presence detection Certain Apps (Think about all cloud services, including many online Thermostats) Offline possibilities Offline H… For now only tested it on Homey v2.0.0 Please continue there if there are additional questions.