# No connection with Aqara devices

**URL:** <https://community.homey.app/t/no-connection-with-aqara-devices/119635>\
**Category:** Questions & Help\
**Tags:** zigbee\
**Created:** [November 3, 2024, 9:46am UTC](https://community.homey.app/t/no-connection-with-aqara-devices/119635 "2024-11-03T09:46:33Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 3, 2024, 6:43pm UTC](https://community.homey.app/t/no-connection-with-aqara-devices/119635/2 "2024-11-03T18:43:29Z")

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Things you can do:

1. Replace the power unit by a decent one, 5V 2A (or up); I’d replace the cord as well.  
(The original power unit is known for deteriorating in time)
2. Reinstall Homey software, this solved the weirdest zigbee issues;  
It’s called “Download full software update”.  
Howto: [[HowTo][Pro] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222)

While it shouldn’t affect anything, I recommend to have a recent backup at hand.

1. Other hints and useful info: [Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930)

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