# No connection Webapp with Safari

**URL:** <https://community.homey.app/t/no-connection-webapp-with-safari/99648>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [January 1, 2024, 5:52pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648 "2024-01-01T17:52:10Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 1, 2024, 5:52pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/1 "2024-01-01T17:52:10Z")

</div>

I have always just had contact with the Homey Pro 2023 via the web app on my Mac via Safari, but suddenly it is offline all the time. Yesterday it still worked and now suddenly no longer?

If I try via Chrome, I do have a connection and if I connect on my iPad via Safari, it works too. In addition, the IOS apps also manage to connect to the Homey Pro.

Safari is not working. Of course history and cookies already thrown away, but still nothing. Just tried the developer tool, but it also doesn’t work via Safari and works well via Chrome.

Very strange all.

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 2, 2024, 11:56pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/2 "2024-01-02T23:56:19Z")

</div>

Pls notify Athom support: homey.app/support

---

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 3, 2024, 6:29am UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/3 "2024-01-03T06:29:53Z")

</div>

Thanks Peter ga ik doen

---

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 4, 2024, 11:50am UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/4 "2024-01-04T11:50:45Z")

</div>

Om onverklaarbare reden lukt het ineens weer wel.

Vreemd maar voorlopig weer gelukt.

---

<div class="post-metadata">

**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\
**Post date:** [January 4, 2024, 12:36pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/5 "2024-01-04T12:36:30Z")

</div>

I also used safari before. However, I have found that Chrome for mac works much better. Especially with the Homey plugin that you can download in Chrome.

I also experienced your problem in Chrome. Shutting down (chrome plugin) and restarting solved the problem for me.

---

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 4, 2024, 6:44pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/6 "2024-01-04T18:44:27Z")

</div>

Homey Plugin wist ik ff niet en ga ik proberen in Chrome.

---

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 4, 2024, 6:48pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/7 "2024-01-04T18:48:56Z")

</div>

Welke plugin dan? Kan hem helemaal niet vinden.

---

<div class="post-metadata">

**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\
**Post date:** [January 4, 2024, 7:32pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/8 "2024-01-04T19:32:02Z")

</div>

Als je in Chrome de webapp hebt geopend. Dan uiterst rechts in de adresbalk zie je als het goed is een puzzel stukje. Hier kan je op klikken en dan de plug-in installeren

---

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 4, 2024, 9:02pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/9 "2024-01-04T21:02:17Z")

</div>

Gevonden thanks

---

<div class="post-metadata">

**Author:** ![Philip\_Montgomery](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philip_montgomery/32/12434_2.png) [@Philip\_Montgomery](https://community.homey.app/u/Philip_Montgomery)\
**Post date:** [January 4, 2024, 9:05pm UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/10 "2024-01-04T21:05:21Z")

</div>

This is the English forum

---

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 5, 2024, 8:40am UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/11 "2024-01-05T08:40:40Z")

</div>

Sorry, you’re right. I just saw all those Dutch names and you are quickly tempted to answer in Dutch and ask questions in Dutch.

---

<div class="post-metadata">

**Author:** ![Eddimello](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddimello/32/66450_2.png) [@Eddimello](https://community.homey.app/u/Eddimello)\
**Post date:** [January 5, 2024, 8:41am UTC](https://community.homey.app/t/no-connection-webapp-with-safari/99648/12 "2024-01-05T08:41:26Z")

</div>

The web app in Chrome is indeed very cool and is already in use. Thanks for the tip.
