# No access to Homey with Chrome

**URL:** <https://community.homey.app/t/no-access-to-homey-with-chrome/77163>\
**Category:** Questions & Help\
**Tags:** webapp\
**Created:** [March 5, 2023, 8:43am UTC](https://community.homey.app/t/no-access-to-homey-with-chrome/77163 "2023-03-05T08:43:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Henrik111](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik111/32/37183_2.png) [@Henrik111](https://community.homey.app/u/Henrik111)\
**Post date:** [March 5, 2023, 8:43am UTC](https://community.homey.app/t/no-access-to-homey-with-chrome/77163/1 "2023-03-05T08:43:18Z")

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Since yesterday I can’t access my Homey via the Web app in Chrome. It works fine with the ios mobile app and Safari. Does anyone know what could be causing this?

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**Author:** ![Paul\_van\_Ulft](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_van_ulft/32/56539_2.png) [@Paul\_van\_Ulft](https://community.homey.app/u/Paul_van_Ulft)\
**Post date:** [March 5, 2023, 11:22am UTC](https://community.homey.app/t/no-access-to-homey-with-chrome/77163/2 "2023-03-05T11:22:20Z")

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It works here. Maybe you changed something in your Internet connections

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [March 5, 2023, 1:27pm UTC](https://community.homey.app/t/no-access-to-homey-with-chrome/77163/3 "2023-03-05T13:27:49Z")

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Sometimes i have the same problems. You could try to remove the cookies, or try another browser. Firefox works great for Homey.

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**Author:** ![Henrik111](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik111/32/37183_2.png) [@Henrik111](https://community.homey.app/u/Henrik111)\
**Post date:** [March 5, 2023, 3:07pm UTC](https://community.homey.app/t/no-access-to-homey-with-chrome/77163/4 "2023-03-05T15:07:25Z")

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Yes it seems to be a Chrome problem. I removed cookies now and at first I still had no access to my Homey after signing in to the web app, but when I signed in to my account at Athoms website I suddenly had access in the web app again.

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**Author:** ![Ron\_Smith](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ron_smith/32/120735_2.png) [@Ron\_Smith](https://community.homey.app/u/Ron_Smith)\
**Post date:** [June 3, 2025, 6:26pm UTC](https://community.homey.app/t/no-access-to-homey-with-chrome/77163/5 "2025-06-03T18:26:14Z")

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I up against this problem today with Chrome. I have cleared the history, cache and cookies multiple times. No help. It started after I had to restore from yesterday’s backup. The web access does work on Safari so I should be able to get back to my advanced flow problem. I’ll try Chrome again tomorrow.

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**Author:** ![Rob\_Morris](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob_morris/32/131974_2.png) [@Rob\_Morris](https://community.homey.app/u/Rob_Morris)\
**Post date:** [June 3, 2025, 11:09pm UTC](https://community.homey.app/t/no-access-to-homey-with-chrome/77163/6 "2025-06-03T23:09:51Z")

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So, just to throw a wrench in the works… Chrome works great for me, but Safari is SUDDENLY giving me issues. I have Chrome installed, but almost never use it. I have been using Safari for like 2 years straight now - but this morning it won’t let me into Homey. I can log in via the iOS app, and I can log in on Chrome - but Safari is not working at the moment. I cleared the cache, I rebooted, I did all the things, but no joy so far…
