# New Update 11.0.0 to 2019 Homey Pro safe to update?

**URL:** <https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047>\
**Category:** Questions & Help\
**Created:** [July 17, 2024, 8:24pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047 "2024-07-17T20:24:25Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 21, 2024, 12:17pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/6 "2024-07-21T12:17:40Z")

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Turn off the f@&"×# auto update!  
You’ll be notified when there’s an update available, for you to decide what to do.  
Here you can view the fw changelog:  
[https://homey.app/en-us/wiki/homey-pro-2016-2019-changelog/](https://homey.app/en-us/wiki/homey-pro-2016-2019-changelog/)

Zigbee fix:  
First replace the power unit with a decent one (samsung, apple), replace the USB cable as well.  
Then, start Homey in recovery mode and perform the so called “full software download”

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

The full software download just re-installs the firmware from scratch, untouching your work.  
_As always, do keep a recent backup in place just in case._

If it doesn’t fix zigbee, Athom can flash the zigbee chip remotely. Call support for that: homey.app/support

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_[View the full topic](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047)._
