# New Update 11.0.0 to 2019 Homey Pro safe to update? **URL:** \ **Category:** Questions & Help\ **Created:** [July 17, 2024, 8:24pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047 "2024-07-17T20:24:25Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [July 17, 2024, 8:24pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/1 "2024-07-17T20:24:25Z")
Hi, It is safe to update? I’m at 10.0.5 because I read that 10.0.6 had problems with Zigbee devices. Anyone can confirm that on 11.0.0 everything is working ok? Thx for answer ---
**Author:** ![Ahmed\_Wael](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ahmed_wael/32/109861_2.png) [@Ahmed\_Wael](https://community.homey.app/u/Ahmed_Wael)\ **Post date:** [July 17, 2024, 10:10pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/2 "2024-07-17T22:10:33Z")
Yeah i had upgraded my pro 2019 and my Zigbee network is working fine for me ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [July 18, 2024, 8:49am UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/3 "2024-07-18T08:49:38Z")
Thx for info ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [July 20, 2024, 7:42am UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/4 "2024-07-20T07:42:11Z")
I also upgraded from 10.0.5 to 11.0.0 and everything is ok. Thanks once again ---
**Author:** ![Tom\_De\_Vries](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_de_vries/32/17192_2.png) [@Tom\_De\_Vries](https://community.homey.app/u/Tom_De_Vries)\ **Post date:** [July 21, 2024, 12:12pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/5 "2024-07-21T12:12:05Z")
My Zigbee died on early 2016 and cant revert back, it will auto update ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [July 21, 2024, 12:17pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/6 "2024-07-21T12:17:40Z")
Turn off the f@&"×# auto update! You’ll be notified when there’s an update available, for you to decide what to do. Here you can view the fw changelog: [https://homey.app/en-us/wiki/homey-pro-2016-2019-changelog/](https://homey.app/en-us/wiki/homey-pro-2016-2019-changelog/) Zigbee fix: First replace the power unit with a decent one (samsung, apple), replace the USB cable as well. Then, start Homey in recovery mode and perform the so called “full software download” > [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222): > > This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no… The full software download just re-installs the firmware from scratch, untouching your work. _As always, do keep a recent backup in place just in case._ If it doesn’t fix zigbee, Athom can flash the zigbee chip remotely. Call support for that: homey.app/support ---
**Author:** ![Tom\_De\_Vries](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_de_vries/32/17192_2.png) [@Tom\_De\_Vries](https://community.homey.app/u/Tom_De_Vries)\ **Post date:** [July 21, 2024, 3:43pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047/7 "2024-07-21T15:43:41Z")
> [@Peter\_Kawa](#): > > backup fyi I’m busy with a new cable and the 5th adapter (including Samsung), the power cycles take their time… I think the next step will be the “full software download” \*Edit I created a support ticket, full software download didn’t revive Zigbee either \*Edit 2 Just like that the light in the hallway turned off and it responded going on again by the motion detector. There’s a ghost in our Homey, told our daughter an hour ago that I consider it “defective”