# New Sonos registration fails
**URL:** https://community.homey.app/t/new-sonos-registration-fails/121605
**Category:** Apps
**Tags:** sonos, homey-pro
**Created:** [November 25, 2024, 1:40pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605 "2024-11-25T13:40:15Z")
**Posts on this page:** 16
**Page:** 1
### Author:  [@Rob-van-Deemter](https://community.homey.app/u/Rob-van-Deemter)
#### Post date: [November 25, 2024, 1:40pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/1 "2024-11-25T13:40:15Z")
Hello, On a Homey Pro 2023, it fails to re-login my Sonos devices after a Sonos reset. The message below appears. Anyone have an idea what the cause could be?
"Cannot read properties of undefined (reading ‘find’)
Groet,
Rob
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### Author:  [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [November 25, 2024, 2:49pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/2 "2024-11-25T14:49:37Z")
> [@Rob-van-Deemter](#):
>
> Anyone have an idea what the cause could be?
This is a bug in the app. You should contact the developer.
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### Author:  [@Joumerlin](https://community.homey.app/u/Joumerlin)
#### Post date: [November 27, 2024, 8:40pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/3 "2024-11-27T20:40:38Z")
I’m having trouble installing my existing Sonos system. After entering my Sonos credentials and authorizing Homey to control my Sonos system, I get the following error message: “cannot read properties of undefined (find)”. After a search on the forums, I saw that a user had encountered a problem and had reset the Sonos equipment. I deleted and factory reset all my speakers and installed them one by one. The error message is still there.
Have you heard back from the developers?
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### Author:  [@Rob-van-Deemter](https://community.homey.app/u/Rob-van-Deemter)
#### Post date: [November 28, 2024, 7:04am UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/4 "2024-11-28T07:04:34Z")
No, unfortunately nothing heard yet. Also here all speakers back to factory settings and reinstalled. Without success. Same error message. I think it is useful if you also report it to Athom.
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### Author:  [@Eric\_Muhren](https://community.homey.app/u/Eric_Muhren)
#### Post date: [November 28, 2024, 4:42pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/5 "2024-11-28T16:42:34Z")
I’m getting the error ERROR\_AUTHORIZATION\_FAILED when I try to play a favorite. I already created a ticket a few weeks ago (Nov 4, 2024, 07:04) but until now no solution. I still can set volume, but I’m unable to start/pause the music as well.
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### Author:  [@John\_Kroezen](https://community.homey.app/u/John_Kroezen)
#### Post date: [November 29, 2024, 6:24pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/6 "2024-11-29T18:24:23Z")
I have the same issue
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### Author:  [@Sylvain\_Alberola](https://community.homey.app/u/Sylvain_Alberola)
#### Post date: [November 30, 2024, 7:25am UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/7 "2024-11-30T07:25:47Z")
Same issue here…
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### Author:  [@Rasmus\_Norgaard](https://community.homey.app/u/Rasmus_Norgaard)
#### Post date: [November 30, 2024, 8:30pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/8 "2024-11-30T20:30:43Z")
same problem also
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### Author:  [@Friedhofsblond](https://community.homey.app/u/Friedhofsblond)
#### Post date: [December 1, 2024, 2:24pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/9 "2024-12-01T14:24:32Z")
Is it about registering the Sonos app with Google??
There are problems across Europe.
First I had problems with the homey app on Google - now also on Sonos.
The problem could also be due to Google.
But homey is OK again now
> **[Google Assistant Installation nicht möglich. Sonos ist nicht erreichbar |...](https://de.community.sonos.com/stelle-eine-frage-223374/google-assistant-installation-nicht-moeglich-sonos-ist-nicht-erreichbar-6758936)**
>
> Hallo,ich versuche jetzt seit Stunden meinen Sonos One SL wieder mit google assistant zu verbinden. Bis Freitag hat alles funktioniert dann habe ich ich versucht den sonos in google home einzubinden das ging nicht. Also habe ich eine neu Installation...
> **[Sonos UNREACHABLE from Google HOME | Sonos Community](https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-unreachable-from-google-home-6923102)**
>
> Whenever I try to link google to Sonos I get that SONOS IS UNREACHABLE error.This has been ongoing for the past 4 days since I got my new device. At this point I am better off returning it and sticking to another brand of speakers.
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### Author:  [@Eric\_Muhren](https://community.homey.app/u/Eric_Muhren)
#### Post date: [December 8, 2024, 12:30pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/10 "2024-12-08T12:30:11Z")
No, it’s not a Google problem. I’m just not able to play playlists and favorites with the Sonos Homey app. Still getting errors ERROR\_AUTHORIZATION\_FAILED or ERROR\_RESOURCE\_GONE.
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### Author:  [@Rob-van-Deemter](https://community.homey.app/u/Rob-van-Deemter)
#### Post date: [December 10, 2024, 4:04pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/11 "2024-12-10T16:04:12Z")
Hai, Do you have any idea how to get a response from the developer, reported 2 weeks ago, no response whatsoever… Greetz, Rob
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### Author:  [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [December 10, 2024, 4:06pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/12 "2024-12-10T16:06:02Z")
The developer is too busy with dashboards and other Shiny New Things, I suppose.
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### Author:  [@Eric\_Muhren](https://community.homey.app/u/Eric_Muhren)
#### Post date: [December 10, 2024, 5:00pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/13 "2024-12-10T17:00:19Z")
I’ve created a new ticket. Previous ticket was closed without solution.
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### Author:  [@Rob-van-Deemter](https://community.homey.app/u/Rob-van-Deemter)
#### Post date: [December 10, 2024, 6:51pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/14 "2024-12-10T18:51:10Z")
Hier opgelost met de bèta 6.6.1 app van Sonos.
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### Author:  [@John\_Van\_Boesschoten](https://community.homey.app/u/John_Van_Boesschoten)
#### Post date: [December 11, 2024, 6:16pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/15 "2024-12-11T18:16:40Z")
Also downloaded the beta app but still not working. Was all functioning well but suddenly stoped one by one
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### Author:  [@Friedhofsblond](https://community.homey.app/u/Friedhofsblond)
#### Post date: [December 11, 2024, 9:23pm UTC](https://community.homey.app/t/new-sonos-registration-fails/121605/16 "2024-12-11T21:23:22Z")
Moin,
I’ve already reset and reinstalled my entire system.
I have a Beam and a One.
I only install the Google Assistant on the One.
If I want to change the volume on the One using a voice command, the volume on the Beam is changed.
At times I also had two different systems with the same name.
It’s all very strange. 🤔
(Sonos-Firmware Version: 16.5 (Build 82259204))
The Homey Sonos app doesn’t seem to work properly either.
I can’t control play, stop, pause or anything similar using Flow.
