# New software update
**URL:** https://community.homey.app/t/new-software-update/158598
**Category:** Questions & Help
**Created:** [August 21, 2026, 5:18pm UTC](https://community.homey.app/t/new-software-update/158598 "2026-08-21T17:18:49Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Koen\_Leusink](https://community.homey.app/u/Koen_Leusink)
#### Post date: [August 21, 2026, 5:18pm UTC](https://community.homey.app/t/new-software-update/158598/1 "2026-08-21T17:18:49Z")
Since the new update my homey goes off and online about 10 times a day? What is going on?
All other equipment is working fine…
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### Author:  [@Bernhard\_Oberfrank](https://community.homey.app/u/Bernhard_Oberfrank)
#### Post date: [August 21, 2026, 5:25pm UTC](https://community.homey.app/t/new-software-update/158598/2 "2026-08-21T17:25:55Z")
not the same problem but no flow cards are available in web app.
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### Author:  [@Mike\_Nono](https://community.homey.app/u/Mike_Nono)
#### Post date: [August 21, 2026, 5:39pm UTC](https://community.homey.app/t/new-software-update/158598/3 "2026-08-21T17:39:10Z")
The offline, I don’t know.
But the missing Flow.
Try to do a Ctrl+F5 to refresh the browser cache
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### Author:  [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)
#### Post date: [August 21, 2026, 5:52pm UTC](https://community.homey.app/t/new-software-update/158598/4 "2026-08-21T17:52:49Z")
Is this also in the mobile app ?
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### Author:  [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)
#### Post date: [August 21, 2026, 5:54pm UTC](https://community.homey.app/t/new-software-update/158598/5 "2026-08-21T17:54:35Z")
Could you provide a bit more information:
- Which homey device do you use?
- What version is installed ?
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### Author:  [@Koen\_Leusink](https://community.homey.app/u/Koen_Leusink)
#### Post date: [August 21, 2026, 6:14pm UTC](https://community.homey.app/t/new-software-update/158598/6 "2026-08-21T18:14:28Z")
My phone keeps giving me this message, it goes from offline to online multiple times a day. But before the update everything was fine..
Sw version: 13.4.1
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### Author:  [@RuuduitdeG](https://community.homey.app/u/RuuduitdeG)
#### Post date: [August 21, 2026, 6:22pm UTC](https://community.homey.app/t/new-software-update/158598/7 "2026-08-21T18:22:10Z")
Same here. Since v13.4.1, on- and offline multiple times a day, including the energy sensor going offline too.
Before during 3+ months, not a single time. Router + Wifi Accesspoints haven’t changed or updated during that period.
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### Author:  [@Justin\_de\_Knegt](https://community.homey.app/u/Justin_de_Knegt)
#### Post date: [August 21, 2026, 6:53pm UTC](https://community.homey.app/t/new-software-update/158598/8 "2026-08-21T18:53:01Z")
Thank you for the information.
Just wondering: what is the uptime of the device (setting/general/about), just to check if it is network related or something else.
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### Author:  [@Bernhard\_Oberfrank](https://community.homey.app/u/Bernhard_Oberfrank)
#### Post date: [August 21, 2026, 7:17pm UTC](https://community.homey.app/t/new-software-update/158598/9 "2026-08-21T19:17:01Z")
Thank you for your help.
Homey Pro Early 2023 V. 13.4.1.
The problem is only in the web app. IP with local user and smartphone app is ok. I restarted the homey, deleted cache, tried another browser, also incognito mode. Sometimes in settings the apps are not listed, variables are not available, insights are missing. Devices and scripts are ok.
Update:
After another restart of homey it’s runnung now!