# New Homey user, with several issues with Brel blinds remote , stability of H Pro, Philips Hue, Logitech Harmony hub, Cube T1 - where to start?
**URL:** https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926
**Category:** Questions & Help
**Created:** [December 6, 2024, 11:15am UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926 "2024-12-06T11:15:18Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Hibiscus](https://community.homey.app/u/Hibiscus)
#### Post date: [December 6, 2024, 11:15am UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926/1 "2024-12-06T11:15:18Z")
Hi all,
We have been expanding our smart home for years now and I have decided on Cyber Monday to join the Homey community. However as a new user I’m running into multiple issues. What would be a good starting point for fixing these issues?
1. Every morning my Homey Pro says - Can not connect with Homey Pro (it is connected via Ethernet and Wifi). All other devices connected to the same router and wifi seem to work OK;
2. When using moods for my lights not all of my 55 Philips Hue lights on the ground level respond on the first click. Sometimes only on a 2nd or 3rd click I see them all switch to the right mood;
3. I can’t seem to register a response from my Brel Remote (Model: DD-2702H - 433 Mhz) that control our blinds. I found two Brel-related apps, bit none of the two work for me. Maybe I’m doing something wrong.
4. I can not get my Aqara Cube T1 Pro to do anything (I do see movements etc, but when programming a flow nothing happens). This is not a big issue yet because I only played with this the first time last evening so I need to work on this.
5. Homey Pro doesn’t find my Harmony hub (which is working great with Harmony remote controls). A Logitech Harmony elite. I have no idea why not. The process seems pretty straight forward but I just get the error: no hub found.
All in all, not a flawless first experience. And I don’t consider myself a full noob (bit it feels like it now 😉 ).
Thanks for any help or guidance to where to find info or maybe a good YouTube channel etc to follow.
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### Author:  [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [December 6, 2024, 11:29am UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926/2 "2024-12-06T11:29:06Z")
> [@Hibiscus](#):
>
> - Every morning my Homey Pro says - Can not connect with Homey Pro (it is connected via Ethernet and Wifi). All other devices connected to the same router and wifi seem to work OK;
> - When using moods for my lights not all of my 55 Philips Hue lights on the ground level respond on the first click. Sometimes only on a 2nd or 3rd click I see them all switch to the right mood;
Both these issues have existed for many years now, and are, apparently, unsolvable.
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### Author:  [@Ben\_van\_der\_Beek](https://community.homey.app/u/Ben_van_der_Beek)
#### Post date: [December 6, 2024, 11:34am UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926/3 "2024-12-06T11:34:27Z")
It is almost a philosophical question, but how can “Homey Pro” report that it cannot find the “Homey Pro”. Is he looking for himself or is he unaware of his own existence?
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### Author:  [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)
#### Post date: [December 6, 2024, 11:40am UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926/4 "2024-12-06T11:40:05Z")
It’s easier than it might seem…
The Homey app on your mobile or tablet cannot find Homey Pro, so the app reports it, not the Homey Pro (the hardware) itself…
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### Author:  [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)
#### Post date: [December 6, 2024, 11:43am UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926/5 "2024-12-06T11:43:34Z")
Have you searched for answers yet, @Hibiscus?
Better to do so first. And if not found, post your questions in the appropriate topics (i.e. Hue, Brel, etc).
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### Author:  [@ChrisG](https://community.homey.app/u/ChrisG)
#### Post date: [December 6, 2024, 1:18pm UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926/6 "2024-12-06T13:18:13Z")
Here: [https://support.homey.app/hc/en-us](https://support.homey.app/hc/en-us)
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### Author:  [@Kent\_Erichsen](https://community.homey.app/u/Kent_Erichsen)
#### Post date: [February 27, 2026, 6:09pm UTC](https://community.homey.app/t/new-homey-user-with-several-issues-with-brel-blinds-remote-stability-of-h-pro-philips-hue-logitech-harmony-hub-cube-t1-where-to-start/122926/8 "2026-02-27T18:09:10Z")
The remote is a 2 way remote.
You will need one of the following 3 hubs to control the blinds.
[HUB-01 (DD-1554) | Brel Home](https://www.brel-home.nl/en/pro/products/smart-home/590/hub-01-(dd-1554))
[HUB-02 (DD-7002b) | Brel Home](https://www.brel-home.nl/en/pro/products/smart-home/592/hub-02-(dd-7002b))
HUB-03