# New Homey Pro 2023 goes offline with lan cable

**URL:** https://community.homey.app/t/new-homey-pro-2023-goes-offline-with-lan-cable/81533
**Category:** Questions & Help
**Tags:** homey-pro
**Created:** [June 2, 2023, 6:10am UTC](https://community.homey.app/t/new-homey-pro-2023-goes-offline-with-lan-cable/81533 "2023-06-02T06:10:55Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [June 2, 2023, 12:46pm UTC](https://community.homey.app/t/new-homey-pro-2023-goes-offline-with-lan-cable/81533/3 "2023-06-02T12:46:00Z")

</div>

Additional, are you sure Pro 2023 is

- not on wifi only?  
The ethernet must be connected in one specific way:  

- not on LAN ánd wifi?  
With f.i. Android’s [Fing app](https://play.google.com/store/apps/details?id=com.overlook.android.fing), or non-commercial [Ning app](https://play.google.com/store/apps/details?id=com.zuccaro.ning), you can view what’s online in your LAN.

Are you sure Homey goes actually offline, or do you refer to the app message "Homey is offline, reconnect… "  
You can install NetScan app, to let Homey ping your router, so you can log when H is _really_ offline

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_[View the full topic](https://community.homey.app/t/new-homey-pro-2023-goes-offline-with-lan-cable/81533)._