# New homey connection **URL:** \ **Category:** Questions & Help\ **Created:** [September 27, 2018, 6:51pm UTC](https://community.homey.app/t/new-homey-connection/2194 "2018-09-27T18:51:39Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 27, 2018, 6:51pm UTC](https://community.homey.app/t/new-homey-connection/2194/1 "2018-09-27T18:51:39Z")
Hello I just got homey and I cannot connected to wifi. I followed the instructions, I have tried from android mobile and laptop. No luck. What shall I do ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [September 27, 2018, 6:58pm UTC](https://community.homey.app/t/new-homey-connection/2194/2 "2018-09-27T18:58:36Z")
Plz tell us what steps u took and where it goes wrong. With like errors or where ur stuck. Be as precise as u can be so u can get better help. ---
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 27, 2018, 7:14pm UTC](https://community.homey.app/t/new-homey-connection/2194/3 "2018-09-27T19:14:23Z")
Hello Thank you After I went to [https://setup.athom.com](https://setup.athom.com) I connect my wifi to the homey setup then the browser went automatically to select my wifi. After selecting I put password and press connect. Homey starts to blink blue then after a while it says ( sorry I culd not connect to this wifi ) then it goes back again to the start page ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [September 27, 2018, 7:17pm UTC](https://community.homey.app/t/new-homey-connection/2194/4 "2018-09-27T19:17:34Z")
And the WiFi is 2.4 ghz and ur sure the pass is correct ofc? ---
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 27, 2018, 7:19pm UTC](https://community.homey.app/t/new-homey-connection/2194/5 "2018-09-27T19:19:59Z")
Yes 2.4 ![Screenshot_20180927-211933_Settings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/f/fe3e1ca4443a652d536f35f1526980b3f13cccc7.jpeg) ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [September 27, 2018, 7:22pm UTC](https://community.homey.app/t/new-homey-connection/2194/6 "2018-09-27T19:22:33Z")
Looks to me that Homey setup is not done yet. The WiFi network of Homey (HomeySetup-2975F9) should not be there anymore me guess? ---
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 27, 2018, 7:26pm UTC](https://community.homey.app/t/new-homey-connection/2194/7 "2018-09-27T19:26:12Z")
Since its not connecting to my router it’s staying with all the available wifi. So after homey says it cannot connect my mobile automatically connect to my wifi ---
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 27, 2018, 7:27pm UTC](https://community.homey.app/t/new-homey-connection/2194/8 "2018-09-27T19:27:34Z")
![Screenshot_20180927-212703_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d830826b0de7ba64a924eef1cdca440b20666b70.jpeg) ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [September 27, 2018, 7:28pm UTC](https://community.homey.app/t/new-homey-connection/2194/9 "2018-09-27T19:28:34Z")
Quit the mobile and fire up a desktop/laptop with the Chrome browser. ---
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 27, 2018, 7:29pm UTC](https://community.homey.app/t/new-homey-connection/2194/10 "2018-09-27T19:29:04Z")
I tried. Same thing ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [September 28, 2018, 2:52am UTC](https://community.homey.app/t/new-homey-connection/2194/11 "2018-09-28T02:52:51Z")
Have you tried doing the setup with the homey next to your wireless router? ---
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 28, 2018, 5:34am UTC](https://community.homey.app/t/new-homey-connection/2194/12 "2018-09-28T05:34:08Z")
No I didn’t I will try that ---
**Author:** ![Abdulkareem\_Khankan](https://avatars.discourse-cdn.com/v4/letter/a/e5b9ba/32.png) [@Abdulkareem\_Khankan](https://community.homey.app/u/Abdulkareem_Khankan)\ **Post date:** [September 28, 2018, 9:32am UTC](https://community.homey.app/t/new-homey-connection/2194/13 "2018-09-28T09:32:53Z")
Thank a lot for the tip. It worked 😊 ---
**Author:** ![Vestbjerg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vestbjerg/32/34227_2.png) [@Vestbjerg](https://community.homey.app/u/Vestbjerg)\ **Post date:** [April 20, 2021, 10:32pm UTC](https://community.homey.app/t/new-homey-connection/2194/14 "2021-04-20T22:32:06Z")
This is a issue multiple users have had. Im writing this in case it helps others… I just tried to setup my new Homey, and also had a lot of issues with it. I have tried turning of 5 GHz on my Wifi, and changeing 2.4 GHz to only use G/B with no luck (This is mentioned in Homey’s support page). I tried turning of my wifi, creating a new mobile hopspot with same SSID and password, also no luck. Tried reboot and reset the Homey a few times. Tried to setup the unit from a Chrome browser on my laptop. All of the above has been testet without luck a few times. After the last reboot it connected without any problems at all. Strange this issue is still on the unit after a few years…