# New fibaro - fried? **URL:** \ **Category:** Questions & Help\ **Created:** [September 21, 2022, 7:10pm UTC](https://community.homey.app/t/new-fibaro-fried/69251 "2022-09-21T19:10:39Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Tds](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tds/32/13157_2.png) [@Tds](https://community.homey.app/u/Tds)\ **Post date:** [September 21, 2022, 7:10pm UTC](https://community.homey.app/t/new-fibaro-fried/69251/1 "2022-09-21T19:10:39Z")
I have a new fibaro device roller shutter 3 connected. It is not working properly and i would like to do a facrory reset. Since the device is somwhat hard to reach, is it ok to remoce the device connect it only to power without the motor connected and do a facrory reset. Or does it need to be connected to motor while doing so? Im not sure if the device will smoke if it is connected to mains without motor connected. Thanks ![Screenshot_20220921_210602_com.google.android.apps.docs](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/d/ddc92b716e81d50ef8f4c4c8ae7dd83258685906.jpeg) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 22, 2022, 6:49am UTC](https://community.homey.app/t/new-fibaro-fried/69251/2 "2022-09-22T06:49:08Z")
You can do a factory reset without the motor is connected. ---
**Author:** ![Tds](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tds/32/13157_2.png) [@Tds](https://community.homey.app/u/Tds)\ **Post date:** [September 22, 2022, 7:01am UTC](https://community.homey.app/t/new-fibaro-fried/69251/3 "2022-09-22T07:01:04Z")
Thanks. So also inclusion can be done without motor connected? Self tried or what do you base information on? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 22, 2022, 9:16am UTC](https://community.homey.app/t/new-fibaro-fried/69251/4 "2022-09-22T09:16:02Z")
Yes, I always include switches and blinds modules just connected to L, N and PE. So **without** electrical consumer (bulbs, motor). I’ve made a cable so that I can include the modules in direct range of Homey. After inclusion, I install the modules at the place of use. ---
**Author:** ![Tds](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tds/32/13157_2.png) [@Tds](https://community.homey.app/u/Tds)\ **Post date:** [September 22, 2022, 9:32am UTC](https://community.homey.app/t/new-fibaro-fried/69251/5 "2022-09-22T09:32:07Z")
Perfect. Thanks a lot. tor. 22. sep. 2022, 11:27 skrev Dirk G. via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>: ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 24, 2024, 12:33pm UTC](https://community.homey.app/t/new-fibaro-fried/69251/6 "2024-04-24T12:33:11Z")
Closed on April 24, 2024, 12:33pm UTC ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [April 24, 2024, 12:33pm UTC](https://community.homey.app/t/new-fibaro-fried/69251/7 "2024-04-24T12:33:17Z")
> Please use the Fibaro main topic for problems with Fibaro devices or the Homey Fibaro app: > [[APP] Fibaro - Your home is your castle (by Athom)](https://community.homey.app/t/app-fibaro-your-home-is-your-castle-by-athom/362) > > For this reason this topic has been closed.