# Netatmo Welcome camera works with IFTTT not with Homey

**URL:** <https://community.homey.app/t/netatmo-welcome-camera-works-with-ifttt-not-with-homey/14469>\
**Category:** Apps\
**Created:** [June 16, 2019, 6:26am UTC](https://community.homey.app/t/netatmo-welcome-camera-works-with-ifttt-not-with-homey/14469 "2019-06-16T06:26:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Christian\_Buysschaer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christian_buysschaer/32/10590_2.png) [@Christian\_Buysschaer](https://community.homey.app/u/Christian_Buysschaer)\
**Post date:** [June 16, 2019, 6:26am UTC](https://community.homey.app/t/netatmo-welcome-camera-works-with-ifttt-not-with-homey/14469/1 "2019-06-16T06:26:15Z")

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Somehow Homey does not trigger on Netatmo Welcome camera presence detector of known persons.

I tried deleting and adding the app and device but still not functional. Unfortunately when I used IFTTT for the exact same app I programmed in Homey (When someone known is seen, say “Hello {{name}}”), it works without a glitch.

Did someone managed to start a flow triggered by Netatmo Welcome known persons detector?

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [June 16, 2019, 9:58am UTC](https://community.homey.app/t/netatmo-welcome-camera-works-with-ifttt-not-with-homey/14469/2 "2019-06-16T09:58:31Z")

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Same issue here, it does trigger on movement, but not on known person. Netatmo gives a report though that a known person had been seen.

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**Author:** ![Tangodelta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tangodelta/32/9471_2.png) [@Tangodelta](https://community.homey.app/u/Tangodelta)\
**Post date:** [March 21, 2020, 4:58pm UTC](https://community.homey.app/t/netatmo-welcome-camera-works-with-ifttt-not-with-homey/14469/3 "2020-03-21T16:58:50Z")

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Can`t make the known person card work, supposed to use logic in if, with cards “who” or “image”? I get the who, but i will not pass through the test. Thanks for help.

I put some Aqara vibration sensors in our pillows to register sleep, and I want to use Netatmo Welcome facial recognition for awake, but like I said above…

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**Author:** ![Jan\_Willem\_Koedam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_willem_koedam/32/27286_2.png) [@Jan\_Willem\_Koedam](https://community.homey.app/u/Jan_Willem_Koedam)\
**Post date:** [July 10, 2020, 1:05pm UTC](https://community.homey.app/t/netatmo-welcome-camera-works-with-ifttt-not-with-homey/14469/4 "2020-07-10T13:05:15Z")

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I have the same problem. I can’t fill in the who tag. It did work befire. Seems that the last update changed something (or I did so.ething wrong, I’m not an expert)