# Netatmo smart video doorbell

**URL:** <https://community.homey.app/t/netatmo-smart-video-doorbell/20217>\
**Category:** Devices\
**Created:** [November 3, 2019, 7:09pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217 "2019-11-03T19:09:07Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Xander\_van\_Os](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xander_van_os/32/4252_2.png) [@Xander\_van\_Os](https://community.homey.app/u/Xander_van_Os)\
**Post date:** [November 3, 2019, 7:09pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/1 "2019-11-03T19:09:07Z")

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Will the upcoming Netatmo smart doorbell be integrated in the Netatmo app?

> **[Slimme Video Deurbel | Netatmo](https://www.netatmo.com/nl-nl/security/doorbell)**
>
> Belt er iemand bij u aan? U ziet de bezoeker op uw smartphone en u kunt hem direct aanspreken, of u nu thuis bent of aan de andere kant van de wereld.

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**Author:** ![Oscar1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar1/32/8845_2.png) [@Oscar1](https://community.homey.app/u/Oscar1)\
**Post date:** [October 8, 2020, 4:17pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/3 "2020-10-08T16:17:04Z")

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Netatmo doorbel available since yesterday:

[https://shop.netatmo.com/nl-nl/security/video-doorbells/doorbell](https://shop.netatmo.com/nl-nl/security/video-doorbells/doorbell)

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**Author:** ![Timmeh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timmeh/32/16677_2.png) [@Timmeh](https://community.homey.app/u/Timmeh)\
**Post date:** [October 8, 2020, 8:17pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/4 "2020-10-08T20:17:46Z")

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Any develops going on to incorporate the doorbell also in the netatmo app for homey integration?

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**Author:** ![Ole\_Ringe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_ringe/32/19317_2.png) [@Ole\_Ringe](https://community.homey.app/u/Ole_Ringe)\
**Post date:** [November 21, 2020, 2:52pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/5 "2020-11-21T14:52:11Z")

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when you press the call button, it fails to activate flow

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**Author:** ![Oscar1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar1/32/8845_2.png) [@Oscar1](https://community.homey.app/u/Oscar1)\
**Post date:** [February 18, 2021, 8:54pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/6 "2021-02-18T20:54:05Z")

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The app is experimental. At the moment it is still a poor integration. Also the video URL is not working. We have to wait for a new release from Athom.

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**Author:** ![Xander\_van\_Os](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xander_van_os/32/4252_2.png) [@Xander\_van\_Os](https://community.homey.app/u/Xander_van_Os)\
**Post date:** [February 23, 2021, 9:13am UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/7 "2021-02-23T09:13:53Z")

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Netatmo app v5.1.0 is installed on Homey V5. But don’t get the doorbell connected. What am I missing? I go to devices, add device, choose Doorbell → spinning wheel → half a second a message “follow instructions” → half a second a message “login with account” → half a second a message “select the device you want to add” -\>, half a second a message “no new devices were found” and the option to close the windows. Can anyone show me the procedure to add this device.

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**Author:** ![NickvanderGraaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nickvandergraaf/32/2377_2.png) [@NickvanderGraaf](https://community.homey.app/u/NickvanderGraaf)\
**Post date:** [February 24, 2021, 6:46am UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/8 "2021-02-24T06:46:29Z")

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I had the same issue.  
To solve the problem I went to an other device of Netatmo (Outdoor module) and go to the settings.  
There is the option to Repair.  
After accepting the connection of Homey and Netatmo, you can add the doorbell.

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**Author:** ![Xander\_van\_Os](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xander_van_os/32/4252_2.png) [@Xander\_van\_Os](https://community.homey.app/u/Xander_van_Os)\
**Post date:** [February 24, 2021, 5:21pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/9 "2021-02-24T17:21:22Z")

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Hi Nick, indeed this is the solution. Thanks 🧐

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**Author:** ![ebruntink1978](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ebruntink1978/32/34605_2.png) [@ebruntink1978](https://community.homey.app/u/ebruntink1978)\
**Post date:** [November 5, 2021, 1:24pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/10 "2021-11-05T13:24:36Z")

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Hoi Nick,

Ik heb hetzelfde probleem als Xander. Ik probeer jou oplossing te volgen. Maar ik heb geen ander apparaat van Netatmo. Heb jij nog een idee?

Groet,  
Esther

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [November 6, 2021, 8:12am UTC](https://community.homey.app/t/netatmo-smart-video-doorbell/20217/11 "2021-11-06T08:12:22Z")

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If you could please keep the conversation in English as much as possible, then more people will be able to participate and help you. If you would rather not or can’t communicate in English then please check out Non-English boards/catregories:  
[https://community.homey.app/c/non-english](https://community.homey.app/c/non-english)
