# Netatmo smart video doorbel

**URL:** <https://community.homey.app/t/netatmo-smart-video-doorbel/109701>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [May 11, 2024, 1:03pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbel/109701 "2024-05-11T13:03:26Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Xallias](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xallias/32/79318_2.png) [@Xallias](https://community.homey.app/u/Xallias)\
**Post date:** [May 11, 2024, 1:03pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbel/109701/1 "2024-05-11T13:03:26Z")

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Hello there I have a Netatmo smart video doorbell and the homey pro.  
I make a flow when pushing the doorbell mine Sonos loudspeaker plays a sound.  
This works perfectly in the Homey, but when I passed the doorbel manual there is no sound from mine Sonos speaker.

What can I do on that

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 12, 2024, 5:56am UTC](https://community.homey.app/t/netatmo-smart-video-doorbel/109701/2 "2024-05-12T05:56:35Z")

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Share the flow and also which app do you use (there is Athom implementation and Community developer Bitcino/Netatmo from Gal)

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**Author:** ![Xallias](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xallias/32/79318_2.png) [@Xallias](https://community.homey.app/u/Xallias)\
**Post date:** [May 12, 2024, 6:53pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbel/109701/3 "2024-05-12T18:53:26Z")

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![Scherm­afbeelding 2024-05-12 om 20.46.58](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/1/01be5b4a26fd1749df1df56e06285bec7dde5cf1.png)

Thanks for your reply  
Mine Netatmo app is Netatmo and mijne sonos app is sonos.

I hope this helps you

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 13, 2024, 5:28am UTC](https://community.homey.app/t/netatmo-smart-video-doorbel/109701/4 "2024-05-13T05:28:27Z")

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There were multiple users in the past days, which faced similar problem, for some of them it start working automatically.  
Try following :

- add Notification in the flow (just in case you don’t have problem with Sonos)
- repair doorbell Homey connection (via Homey → Device → Repair)
- restart Doorbell via Netatmo app - Manage my how → select Room → Doorbell → click on 3 dots → Reboot
- try to use [Bticino/Legrand/Netatmo App for Homey | Homey](https://homey.app/en-us/app/com.galcar.netatmo/BticinoLegrandNetatmo/) - you need to setup new flow

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<div class="post-metadata">

**Author:** ![Xallias](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xallias/32/79318_2.png) [@Xallias](https://community.homey.app/u/Xallias)\
**Post date:** [May 13, 2024, 6:06pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbel/109701/5 "2024-05-13T18:06:11Z")

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It works. thanks I delete the Netatmo app from Homey, I reinstalled it, and it works now.

Thank you very much