# Netatmo on Homey 2.0 - please re-authorize **URL:** \ **Category:** Questions & Help\ **Created:** [January 16, 2019, 9:02pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061 "2019-01-16T21:02:13Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ygeffens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ygeffens/32/1905_2.png) [@ygeffens](https://community.homey.app/u/ygeffens)\ **Post date:** [January 16, 2019, 9:02pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061/1 "2019-01-16T21:02:13Z")
I know what it means but, anyone an idea _where_ to re-authorize the Netatmo app ? ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 16, 2019, 9:15pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061/2 "2019-01-16T21:15:35Z")
[https://community.homey.app/search?q=netatmo](https://community.homey.app/search?q=netatmo) lots of messages today, right top of the forum is a magnifying glass šŸ˜‰ ---
**Author:** ![ygeffens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ygeffens/32/1905_2.png) [@ygeffens](https://community.homey.app/u/ygeffens)\ **Post date:** [January 16, 2019, 9:20pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061/3 "2019-01-16T21:20:08Z")
Indeed, I did use that. I searched for ā€œplease re-authorizeā€, the exact error-message in the App. Nothing appears. So if you know where exactly to find the answer, donā€™t hesitate to share. Thanks ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 16, 2019, 9:25pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061/4 "2019-01-16T21:25:40Z")
But that would be the perfect place to ask such questions as thereā€™s the info for Netatmo put together. Apparantly everybody has to re-authorize (donā€™t know, donā€™t have that myself): > [@\[APP\] Netatmo - Same home, just smarter. (by Athom)](https://community.homey.app/t/netatmo-by-athom/360/64): > > Yep, I can confirm that deleting the devices and the app and then reinstalling app and devices will work. During install of devices you need to reauthorise homey to access your netatmo data. Thanks for the fix! ---
**Author:** ![ygeffens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ygeffens/32/1905_2.png) [@ygeffens](https://community.homey.app/u/ygeffens)\ **Post date:** [January 16, 2019, 9:38pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061/5 "2019-01-16T21:38:23Z")
Deleting the devices implies that you have to reconstruct all the flows that rely on a netatmo device. Correct? In the old webbrowser app, the flow card appeared with an icon resembling a broken chain. Is that what will happen? I have a lot of flows with a netatmo device in it. ---
**Author:** ![Erlin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erlin/32/2568_2.png) [@Erlin](https://community.homey.app/u/Erlin)\ **Post date:** [January 16, 2019, 10:41pm UTC](https://community.homey.app/t/netatmo-on-homey-2-0-please-re-authorize/7061/6 "2019-01-16T22:41:40Z")
Well, Iā€™m no app developer, but what I know of apiā€™s that use this kind of authentication, they can be picky. So when you change from firmware 1.5 to 2.0, maybe homey will not be recognized as the previously authorized device anymore by the netatmo server. For the devices, Iā€™m not sure if Flows keep placeholders you can simply reconnect to a changed device. I would suppose not, since they use device idā€™s instead of device names. So maybe you need to put in the hard work. Maybe ask a developer about this.