# Netatmo issue

**URL:** <https://community.homey.app/t/netatmo-issue/156990>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [July 7, 2026, 2:38pm UTC](https://community.homey.app/t/netatmo-issue/156990 "2026-07-07T14:38:39Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [July 7, 2026, 2:50pm UTC](https://community.homey.app/t/netatmo-issue/156990/3 "2026-07-07T14:50:06Z")

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Are you using the official Netatmo app from Athom or the community Bticino/Legrand/Netatmo-app?

In case of the latter, you can reach out to the developer via this topic: [[APP][Pro] Bticino/Legrand/Netatmo - Home control, based on Netatmo Cloud API](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413) or via the contact details on the [app store page](https://homey.app/en-nl/app/com.galcar.netatmo/BticinoLegrandNetatmo/).

Just FYI: I am using the official Netatmo app (with a Netatmo weather station) and have no issues connecting.

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_[View the full topic](https://community.homey.app/t/netatmo-issue/156990)._