# Neocoolcam Plug switch unexpected off

**URL:** <https://community.homey.app/t/neocoolcam-plug-switch-unexpected-off/51101>\
**Category:** Devices\
**Created:** [September 3, 2021, 10:13am UTC](https://community.homey.app/t/neocoolcam-plug-switch-unexpected-off/51101 "2021-09-03T10:13:34Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [September 3, 2021, 11:02am UTC](https://community.homey.app/t/neocoolcam-plug-switch-unexpected-off/51101/2 "2021-09-03T11:02:40Z")

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Which option/parameter did you set and how? As far as i know you can only set that option via raw parameter settings under advanced settings.  
And in that case you have to make sure it is the right parameter you set because they differ between V1 (product type 3) and V2 (product type 512). In a V1 it is parameter 10, in a V2 it is parameter 2.

See [**this**](https://community.homey.app/t/new-neo-coolcam-powerplugs-cant-change-settings-and-or-show-weird-power-meter-value/10664) topic and [**this**](https://community.homey.app/t/neo-coolcam-powerplug/10599/25) How-To for some more explanation.

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