# Neo coolman plus

**URL:** <https://community.homey.app/t/neo-coolman-plus/14731>\
**Category:** Questions & Help\
**Created:** [June 24, 2019, 7:55am UTC](https://community.homey.app/t/neo-coolman-plus/14731 "2019-06-24T07:55:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\
**Post date:** [June 24, 2019, 7:55am UTC](https://community.homey.app/t/neo-coolman-plus/14731/1 "2019-06-24T07:55:48Z")

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I have a problem with neo coolman plugs.  
All plugs work exactly once, then nothing works anymore. Neither manually nor in flows. Remedy: I have to re-integrate them all. Afterwards all plugs work exactly once and so on and so on…  
Does anyone have an idea what might go wrong?  
pro domo: the same plugs work without problems with homee??

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [June 24, 2019, 8:23am UTC](https://community.homey.app/t/neo-coolman-plus/14731/2 "2019-06-24T08:23:13Z")

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Could this be a zwave network range problem. Do you use repeaters for your network. Have you checked the developerspage? [http://developer.athom.com/tools/app-profiling](http://developer.athom.com/tools/app-profiling)

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**Author:** ![HS64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hs64/32/12501_2.png) [@HS64](https://community.homey.app/u/HS64)\
**Post date:** [June 24, 2019, 10:30am UTC](https://community.homey.app/t/neo-coolman-plus/14731/3 "2019-06-24T10:30:14Z")

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I use an Range Extender 6 and all plugs are max. 5m away. Should I unplug the range extender?  
As I mentioned before…the same plugs have no problems with homee???