# Neo coolcam Z-wave mess

**URL:** <https://community.homey.app/t/neo-coolcam-z-wave-mess/17608>\
**Category:** Questions & Help\
**Created:** [September 2, 2019, 8:09am UTC](https://community.homey.app/t/neo-coolcam-z-wave-mess/17608 "2019-09-02T08:09:20Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 2, 2019, 3:14pm UTC](https://community.homey.app/t/neo-coolcam-z-wave-mess/17608/6 "2019-09-02T15:14:32Z")

</div>

Did you reset your devices before including to Homey?  
Please read this: [Reset your device before adding it to Homey](https://community.homey.app/t/reset-your-device-before-adding-it-to-homey/8924)

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_[View the full topic](https://community.homey.app/t/neo-coolcam-z-wave-mess/17608)._