# Neo Coolcam wallplugs not updating values after update 2.0.16

**URL:** <https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392>\
**Category:** Apps\
**Created:** [January 31, 2019, 4:52pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392 "2019-01-31T16:52:11Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [January 31, 2019, 4:52pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/1 "2019-01-31T16:52:11Z")

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Neo Coolcam app just updated to V2.0.16.  
After that the values of the powerplugs are not updated anymore  
So flows are not triggered anymore at changes.  
Is somebody recognize the same problem?

Edit: the values are changng But it looks like random.  
Its anoughing. I use the value to recognize if tv is on or of to change dim values of the lights.  
So sometimes after a while dim values change a lot of times not.

Some ideas?

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**Author:** ![Xaiven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xaiven/32/9493_2.png) [@Xaiven](https://community.homey.app/u/Xaiven)\
**Post date:** [February 1, 2019, 9:53am UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/2 "2019-02-01T09:53:46Z")

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Same here. Values are not updated. I already tried to restart the app and also restarted homey. No change.

Thomas

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [February 1, 2019, 10:26am UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/3 "2019-02-01T10:26:03Z")

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I did already added an issue at the app site.  
The answer is that it is nothing to do with the app, But the Core off Homey itself.  
It is not sending realtime the values over the meshnetwork.  
So Athom has to do something

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 1, 2019, 12:02pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/4 "2019-02-01T12:02:33Z")

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That’s seems strange to me… It was working before the app-update, now the app got updated and it doesn’t work anymore. And this is Homey’s issue?

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [February 1, 2019, 5:15pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/5 "2019-02-01T17:15:40Z")

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Your right.  
After updat 2.0.17  
It worked oké again

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 1, 2019, 5:17pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/6 "2019-02-01T17:17:35Z")

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well, to be honest, we were both a bit right and wrong. Seemed to be an issue with the mesh-driver which formally isn’t part of Homey core but almost is…

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**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\
**Post date:** [February 1, 2019, 6:03pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/7 "2019-02-01T18:03:05Z")

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2.0.17 has issues with al the wallplugs.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/3/3af6e2d7d95f49a4521ae86722e9443bee624c52.jpeg)

Did a full restart. No joy.

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<div class="post-metadata">

**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 1, 2019, 6:05pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/8 "2019-02-01T18:05:18Z")

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What does the error say? Did you wait long enough?  
by the way: time to hook your phone to an outlet 😉

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**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\
**Post date:** [February 1, 2019, 6:14pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/9 "2019-02-01T18:14:06Z")

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Error says device not available. Cant switch them. Nothing. Also interesting. They were added “light” (attached device). The now state “other”.

Outlet? There’s still 18% left. Confortable until 00:00, easy. 😉

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<div class="post-metadata">

**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [February 1, 2019, 6:16pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/10 "2019-02-01T18:16:58Z")

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I did go from 2.0.17 beta to 2.0.17 stable.  
After that i had to pair all Neo devices again.  
After that everything worked fine again

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<div class="post-metadata">

**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\
**Post date:** [February 1, 2019, 6:19pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/11 "2019-02-01T18:19:19Z")

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Hmmm i hope not. There’s Some flows there.

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<div class="post-metadata">

**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\
**Post date:** [February 1, 2019, 6:26pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/12 "2019-02-01T18:26:24Z")

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Hmmm i see the heimdall app is nagging as well. Could be that heimdall keeps the sensors occupied 🤔

Edit: nope! No influence from the heimdall app.

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<div class="post-metadata">

**Author:** ![Rdw](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rdw/32/10679_2.png) [@Rdw](https://community.homey.app/u/Rdw)\
**Post date:** [February 1, 2019, 7:03pm UTC](https://community.homey.app/t/neo-coolcam-wallplugs-not-updating-values-after-update-2-0-16/8392/13 "2019-02-01T19:03:32Z")

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After PtP neo seems to be running ok. 🥳
