# Neo coolcam wallplug not updating energy value after update

**URL:** <https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088>\
**Category:** Apps\
**Created:** [December 8, 2019, 8:24am UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088 "2019-12-08T08:24:48Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [December 10, 2019, 6:05pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/23 "2019-12-10T18:05:51Z")

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![ezgif-4-00af77b6c7cf](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/6/e6c8e57581695a25a00162e0ab0ee9b7b6f29b83.gif)

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [December 10, 2019, 6:38pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/24 "2019-12-10T18:38:17Z")

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Hahaha

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**Author:** ![Fred](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred/32/61727_2.png) [@Fred](https://community.homey.app/u/Fred)\
**Post date:** [December 11, 2019, 1:25pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/25 "2019-12-11T13:25:40Z")

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I see new version of the app to V2.1.2 but still no update from energie.

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**Author:** ![Ton\_van\_Rijnsoever](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ton_van_rijnsoever/32/6351_2.png) [@Ton\_van\_Rijnsoever](https://community.homey.app/u/Ton_van_Rijnsoever)\
**Post date:** [December 12, 2019, 3:45pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/26 "2019-12-12T15:45:41Z")

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It seems that version 2.1.3 has solved the problem

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [December 12, 2019, 4:27pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/27 "2019-12-12T16:27:19Z")

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That would be nice.  
It’s not in the App Store yet?

How do you know?

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**Author:** ![Ton\_van\_Rijnsoever](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ton_van_rijnsoever/32/6351_2.png) [@Ton\_van\_Rijnsoever](https://community.homey.app/u/Ton_van_Rijnsoever)\
**Post date:** [December 12, 2019, 4:39pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/28 "2019-12-12T16:39:21Z")

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go to the app store and put test behind the link of the neo coolcam app  
Or go to [NEO Coolcam | Homey](https://homey.app/nl-nl/app/com.neo/NEO-Coolcam/test)

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [December 12, 2019, 4:56pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/29 "2019-12-12T16:56:51Z")

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Thanks.  
It’s working again. I’m happy

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [December 12, 2019, 6:11pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/30 "2019-12-12T18:11:54Z")

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It’s there Fred. Go for it!

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**Author:** ![Fred](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred/32/61727_2.png) [@Fred](https://community.homey.app/u/Fred)\
**Post date:** [December 12, 2019, 6:51pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/31 "2019-12-12T18:51:09Z")

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I see app is in test, i wait

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [December 12, 2019, 7:06pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/32 "2019-12-12T19:06:43Z")

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I did install he beta version.  
It works fine again  
🕶 👌🏻

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**Author:** ![Fred](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred/32/61727_2.png) [@Fred](https://community.homey.app/u/Fred)\
**Post date:** [December 12, 2019, 8:17pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/33 "2019-12-12T20:17:48Z")

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Ok i do it tomorro in the afternoon

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**Author:** ![Fred](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred/32/61727_2.png) [@Fred](https://community.homey.app/u/Fred)\
**Post date:** [December 13, 2019, 5:03pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/34 "2019-12-13T17:03:36Z")

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Yes yes yes it is working again, i,m happy.

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**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [December 13, 2019, 5:15pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/35 "2019-12-13T17:15:25Z")

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🕶  
👍🏻

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<div class="post-metadata">

**Author:** ![Ton\_van\_Rijnsoever](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ton_van_rijnsoever/32/6351_2.png) [@Ton\_van\_Rijnsoever](https://community.homey.app/u/Ton_van_Rijnsoever)\
**Post date:** [December 13, 2019, 5:52pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/36 "2019-12-13T17:52:38Z")

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Let us especially thank Marco Ruiter for this

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [December 13, 2019, 5:59pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/37 "2019-12-13T17:59:40Z")

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@MarcoRuiter ^^

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**Author:** ![Fred](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred/32/61727_2.png) [@Fred](https://community.homey.app/u/Fred)\
**Post date:** [December 13, 2019, 6:02pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/38 "2019-12-13T18:02:02Z")

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Yes thanks Marco Ruiter for the good work.

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**Author:** ![zee-eend](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zee-eend/32/9947_2.png) [@zee-eend](https://community.homey.app/u/zee-eend)\
**Post date:** [December 18, 2019, 6:58am UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/39 "2019-12-18T06:58:19Z")

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I have the latest version of homey and the neo app.  
Now my plugs started working again, but I only get the report of how many volts.  
See the screenshot:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/5/f5af234b4df048fe7c5eee4dcb8f9993eecb82d0.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/e/7ed6f6f9111d6168685c337872cb353387eee2a4.png)  
How is that possible? Because it updates every minute, but the current stays zero when my lamp is turned on.

Help

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<div class="post-metadata">

**Author:** ![Canedje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/canedje/32/8324_2.png) [@Canedje](https://community.homey.app/u/Canedje)\
**Post date:** [December 18, 2019, 7:07am UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/40 "2019-12-18T07:07:55Z")

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Is it a LED?  
Because I experience only reporting above 5 watt or so

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**Author:** ![zee-eend](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zee-eend/32/9947_2.png) [@zee-eend](https://community.homey.app/u/zee-eend)\
**Post date:** [December 18, 2019, 2:40pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/41 "2019-12-18T14:40:10Z")

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It is led indeed.  
I will try it with the vacuum cleaner hehe 😛

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**Author:** ![zee-eend](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zee-eend/32/9947_2.png) [@zee-eend](https://community.homey.app/u/zee-eend)\
**Post date:** [December 18, 2019, 6:17pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-not-updating-energy-value-after-update/22088/42 "2019-12-18T18:17:29Z")

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Thanks! Problem solved 😉

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