# Neo Coolcam wallplug energy indication

**URL:** <https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918>\
**Category:** Devices\
**Created:** [July 28, 2020, 12:47pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918 "2020-07-28T12:47:14Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Jan-vK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-vk/32/18446_2.png) [@Jan-vK](https://community.homey.app/u/Jan-vK)\
**Post date:** [July 28, 2020, 12:47pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918/1 "2020-07-28T12:47:14Z")

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I have one Neo Coolcam wall plug which does not show the used energy (W, kWh and A) values only the voltage.  
How can I reset this?

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [July 28, 2020, 1:00pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918/2 "2020-07-28T13:00:40Z")

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Which version do you have? V1 has those options, V2 i am not sure. Thought i read somwhere it has not this option.

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [July 28, 2020, 1:26pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918/3 "2020-07-28T13:26:12Z")

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I had that too with my last 2 plugs. I just unpaired them and added them again to solve it.

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**Author:** ![Jan-vK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-vk/32/18446_2.png) [@Jan-vK](https://community.homey.app/u/Jan-vK)\
**Post date:** [July 28, 2020, 3:22pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918/4 "2020-07-28T15:22:44Z")

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What did you do to repair it

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**Author:** ![HanZ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hanz/32/18371_2.png) [@HanZ](https://community.homey.app/u/HanZ)\
**Post date:** [July 28, 2020, 3:53pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918/5 "2020-07-28T15:53:03Z")

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Beware with Neo Coolcam wallplugs, received 10 last week and 5 of them blew up/short circuit the moment I plugged them in.

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**Author:** ![Fire69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fire69/32/8758_2.png) [@Fire69](https://community.homey.app/u/Fire69)\
**Post date:** [July 28, 2020, 5:23pm UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918/6 "2020-07-28T17:23:32Z")

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> [@Fire69](#):
>
> I just unpaired them and added them again to solve it.

Remove the device and add it again. 😉

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**Author:** ![Otter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/otter/32/11467_2.png) [@Otter](https://community.homey.app/u/Otter)\
**Post date:** [July 29, 2020, 4:53am UTC](https://community.homey.app/t/neo-coolcam-wallplug-energy-indication/32918/7 "2020-07-29T04:53:25Z")

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I also have 2 of 4 that burned through