# Neo Coolcam Touch switch dual : left switch doesn't light on/off in the app

**URL:** <https://community.homey.app/t/neo-coolcam-touch-switch-dual-left-switch-doesnt-light-on-off-in-the-app/100375>\
**Category:** Devices\
**Tags:** z-wave, homey-pro\
**Created:** [January 7, 2024, 6:14pm UTC](https://community.homey.app/t/neo-coolcam-touch-switch-dual-left-switch-doesnt-light-on-off-in-the-app/100375 "2024-01-07T18:14:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ricercar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ricercar/32/101928_2.png) [@ricercar](https://community.homey.app/u/ricercar)\
**Post date:** [January 7, 2024, 6:14pm UTC](https://community.homey.app/t/neo-coolcam-touch-switch-dual-left-switch-doesnt-light-on-off-in-the-app/100375/1 "2024-01-07T18:14:40Z")

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Hello,  
I have lots of touch switch dual that used to work fine with my former box (eedomus) but I have found a bug with Homey’s implementation.  
Switching both switches from Homey works ok but if you press the LEFT switch its state is not shown in Homey. Neither on nor off. The switch and tge corresponding light are on or off but Homey doesn’t see that the left switch has been clicked.  
The right switch works fine though ?!  
It is impossible to use a flow with the left switch since it doesn’t reflect the actual state  
Has anybody found a workaround ?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [January 7, 2024, 11:11pm UTC](https://community.homey.app/t/neo-coolcam-touch-switch-dual-left-switch-doesnt-light-on-off-in-the-app/100375/2 "2024-01-07T23:11:50Z")

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You can report a so called issue for the developer at Github.  
You’ll find the link at the homey.app store app page

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**Author:** ![Erwin\_Vervondel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erwin_vervondel/32/34255_2.png) [@Erwin\_Vervondel](https://community.homey.app/u/Erwin_Vervondel)\
**Post date:** [January 26, 2025, 9:53am UTC](https://community.homey.app/t/neo-coolcam-touch-switch-dual-left-switch-doesnt-light-on-off-in-the-app/100375/3 "2025-01-26T09:53:24Z")

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Hi, I had the same issue…  
In one of the guthub issues list for this app, there was a solution suggestion…  
I have tried it, and it also works for me!

In homey: edit advanced settings for the left button…

Changed association groups:  
Group 1: -  
Group 2: 1  
Group 3: 1.2

Now the left button of the wall switch switches the light, sends info to Homey and triggers a flow as well.

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<div class="post-metadata">

**Author:** ![ricercar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ricercar/32/101928_2.png) [@ricercar](https://community.homey.app/u/ricercar)\
**Post date:** [January 26, 2025, 10:02am UTC](https://community.homey.app/t/neo-coolcam-touch-switch-dual-left-switch-doesnt-light-on-off-in-the-app/100375/4 "2025-01-26T10:02:23Z")

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Thank you VERY much !
