# NEO Coolcam Power Plug negative value

**URL:** <https://community.homey.app/t/neo-coolcam-power-plug-negative-value/19612>\
**Category:** Questions & Help\
**Created:** [October 22, 2019, 7:11am UTC](https://community.homey.app/t/neo-coolcam-power-plug-negative-value/19612 "2019-10-22T07:11:06Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![viix](https://avatars.discourse-cdn.com/v4/letter/v/4af34b/32.png) [@viix](https://community.homey.app/u/viix)\
**Post date:** [October 22, 2019, 8:20am UTC](https://community.homey.app/t/neo-coolcam-power-plug-negative-value/19612/4 "2019-10-22T08:20:42Z")

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It’s an issue with the new version power plug with device ID: 512 as documented in this post

> [@Neo coolcam powerplug](https://community.homey.app/t/neo-coolcam-powerplug/10599/40):
>
> Neo confirmed it was a firmware issue and the home assistant users also did a thorough deep dive into it and also came to the same conclusion When you look at the raw zwave data on the developers pages of you’re homey you will also see the raw wrong data about the usage come in straight from the plug . Aka the plug it’s software is failure

probably the issue is with the firmware from Neo as documented here on the settings that we can change to at least get it somewhat working with homey. But the value still shows negative which

> [@Neo coolcam powerplug](https://community.homey.app/t/neo-coolcam-powerplug/10599/25):
>
> At the moment, only the settings of a V1 Coolcam plug can be changed via the advanced settings in the mobile Homey app. For a new V2 plug this won’t work because the parameter numbering is incorrect. (I understood the app developer, Marco Ruiter, is currently working on this and it will be possible to change settings for all plugs again in a coming update of the Coolcam app.) For now, if you want to change a setting of the new V2 plug, you will have to do this manually. You need the values as…

Not sure if you as a seller can ask Neo Coolcam engineers to look into it with @MarcoRuiter who developed the app for Homey

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