# Neo Coolcam power plug is not recognized, new versions? **URL:** \ **Category:** Devices\ **Tags:** z-wave\ **Created:** [December 13, 2020, 9:06am UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088 "2020-12-13T09:06:39Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Fred6](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred6/32/13673_2.png) [@Fred6](https://community.homey.app/u/Fred6)\ **Post date:** [December 13, 2020, 9:06am UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/1 "2020-12-13T09:06:39Z")
So I bought 2 neo coolcam power plugs via the official Neo Coolcam store on aliexpress. NAS-WR01ZE. Problem is now when I try to add them, homey says there is no app for the plug (silly, because I try to add it through the neo coolcam app) and it is eventually added as a standard zwave appliance. So I made screenshots of the ID parameters. Maybe there is a new version? Also the manufacturer ID in the new one is 1050 instead of 600 with the others. Anybody got a solution? ![IMG_9368.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/a/2ad77ff4d42d8be7aea811e1a18273990c50bc7e.jpeg) ![IMG_9369.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29b38b701b7b773b4e8900477329aa2988aee7bd.jpeg) @MarcoRuiter ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [December 13, 2020, 11:02am UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/2 "2020-12-13T11:02:10Z")
See **[this topic](https://community.homey.app/t/problemen-koppeling-neo-coolcam-smartplug/7861)**. Starts in Dutch but the last few posts are in English. ---
**Author:** ![Fred6](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred6/32/13673_2.png) [@Fred6](https://community.homey.app/u/Fred6)\ **Post date:** [December 13, 2020, 12:04pm UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/3 "2020-12-13T12:04:06Z")
Dank! Had deze niet gevonden! Ga meteen lezen! ---
**Author:** ![MarcoRuiter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcoruiter/32/33528_2.png) [@MarcoRuiter](https://community.homey.app/u/MarcoRuiter)\ **Post date:** [December 15, 2020, 7:34am UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/4 "2020-12-15T07:34:19Z")
> **[NEO Coolcam](https://homey.app/nl-nl/app/com.neo/NEO-Coolcam/test/)** > > NEO Coolcam Z-Wave device ondersteuning ---
**Author:** ![Fred6](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred6/32/13673_2.png) [@Fred6](https://community.homey.app/u/Fred6)\ **Post date:** [December 15, 2020, 8:37am UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/5 "2020-12-15T08:37:52Z")
Hij werkt! Ontzettend bedankt voor de snelle update! 👍🏻 ---
**Author:** ![Erwin\_De\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erwin_de_jong/32/16500_2.png) [@Erwin\_De\_Jong](https://community.homey.app/u/Erwin_De_Jong)\ **Post date:** [December 15, 2020, 10:01am UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/6 "2020-12-15T10:01:33Z")
weet iemand hoe je van een niet standaard app weer de standaard app kan gebruiken ? of is het een kwestie van de app deinstalleren en weer installeren ? beetje huiverig om niet de apparaten kwijt te raken als de app wordt gedeinstalleerd dus misschien dat iemand kan bevestigen dat dit zonder problemen kan ? [EDIT] ok, heel simpel dus, gewoon installeren via de url van de test of officiele app 🙂 test versie 2.1.10 werkt ook hier prima ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [December 15, 2020, 11:47am UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/7 "2020-12-15T11:47:41Z")
> [@Erwin\_De\_Jong](#): > > [EDIT] ok, heel simpel dus, gewoon installeren via de url van de test of officiele app 🙂 En daar is het dan wel even belangrijk om te vermelden dat je zeker NIET eerst de oude app moet de-installeren!! ---
**Author:** ![Erwin\_De\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erwin_de_jong/32/16500_2.png) [@Erwin\_De\_Jong](https://community.homey.app/u/Erwin_De_Jong)\ **Post date:** [December 15, 2020, 2:30pm UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/8 "2020-12-15T14:30:34Z")
goed om te weten , dus de app verwijderen is geen goed idee begrijp ik. 😆 iemand ervaring mee? ik zou denken dat het wel geen probleem zou moeten zijn maar wellicht toch ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [December 15, 2020, 2:42pm UTC](https://community.homey.app/t/neo-coolcam-power-plug-is-not-recognized-new-versions/39088/9 "2020-12-15T14:42:56Z")
Dan zal ik het nog een keer zeggen: NIET eerst de oude app verwijderen!! Klein beetje ervaring met Homey ondertussen ja. Als je de app weg gooit gooit Homey ook alle devices weg die daar bij horen!