# Neo Coolcam PIR V2 lux update **URL:** \ **Category:** Questions & Help\ **Created:** [July 31, 2020, 8:20am UTC](https://community.homey.app/t/neo-coolcam-pir-v2-lux-update/33052 "2020-07-31T08:20:18Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [July 31, 2020, 1:38pm UTC](https://community.homey.app/t/neo-coolcam-pir-v2-lux-update/33052/2 "2020-07-31T13:38:25Z")
Have you seen this post? Maybe your Problem is a result of the new hardware version. > [@Cannot connect Neo Coolcam pir](https://community.homey.app/t/cannot-connect-neo-coolcam-pir/32141): > > Today I received my new Neo Coolcam pir V2. I have tried to connect this with my Homey but so far without success. I installed the Coolcam app and started the installation of the PIR V2. In step 1 I pressed the code button inside the sensor 3x and step 1 was checked green. Then I needed to press the button another 3x in step 2. Also that resulted in a green check mark. It seems the installation started, but then it returns with the following message: \*'Er is geen Homey App gevonden voor di… --- _[View the full topic](https://community.homey.app/t/neo-coolcam-pir-v2-lux-update/33052)._