# NEO Coolcam devices **URL:** \ **Category:** Devices\ **Created:** [August 26, 2019, 6:50pm UTC](https://community.homey.app/t/neo-coolcam-devices/17361 "2019-08-26T18:50:51Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Odechr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/odechr/32/14691_2.png) [@Odechr](https://community.homey.app/u/Odechr)\ **Post date:** [August 26, 2019, 6:50pm UTC](https://community.homey.app/t/neo-coolcam-devices/17361/1 "2019-08-26T18:50:51Z")
Hi, Got a question about some devices for NEO COOLCAM. Flood Sensor, i see that the APP supports the model code NAS-WS01Z **E**" Most of what i find on Aliexpress is named “NAS-WS01Z” without the “E”. [NAS-WS01Z](https://www.aliexpress.com/item/32787289062.html?spm=a2g0o.productlist.0.0.585e67ddLCFQvJ&algo_pvid=ff848956-105d-4ef5-9968-fe45e4dbd919&algo_expid=ff848956-105d-4ef5-9968-fe45e4dbd919-24&btsid=05c3c5ef-b409-42b4-9389-7445ba244333&ws_ab_test=searchweb0_0,searchweb201602_7,searchweb201603_55) - Says 02 in the header, but 01 in the spesifications [NAS-WS01ZE](https://www.aliexpress.com/i/32819287896.html) - Without the E in the header, but with the E in the spesifications. And also there is even this [NAS-WS02Z](https://www.aliexpress.com/item/32787289062.html?spm=a2g0s.8937460.0.0.73732e0erx7ygW) - Also here, 01 and 02 difference from header to spesifications. Will there be any issues with this? I might just make a huge point and its just the same item anyway. But i do see a difference on the blue line around it. And is there anything else thats worth knowing since i plan to use NOE COOLCAM for smart sockets, flood sensors and sirene. @MarcoRuiter ? 👀 Thanks in advanced! ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [August 26, 2019, 7:54pm UTC](https://community.homey.app/t/neo-coolcam-devices/17361/2 "2019-08-26T19:54:39Z")
E stands for European version, thus 868 frequency. As long as you buy units with the correct frequency there should be no problem. > [@](#): > > Z-Wave Radio Frequency: please leave a message if you want to order US OR AZ OR RU version.otherwise,we will send EU version 868.4MHZ > > 868.4MHz EU > 908.4MHz US > 921.4MHz ANZ > 869.2MHz RU ---
**Author:** ![Odechr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/odechr/32/14691_2.png) [@Odechr](https://community.homey.app/u/Odechr)\ **Post date:** [August 26, 2019, 8:10pm UTC](https://community.homey.app/t/neo-coolcam-devices/17361/3 "2019-08-26T20:10:23Z")
Ah, of course. E for EU. Then i should be safe. I see from the comments on the store that some received 01 and some got 02 version. Hopefully there is support for V2 as well. Time will show 🙂 ---
**Author:** ![Robin\_Roeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_roeland/32/7800_2.png) [@Robin\_Roeland](https://community.homey.app/u/Robin_Roeland)\ **Post date:** [August 26, 2019, 9:30pm UTC](https://community.homey.app/t/neo-coolcam-devices/17361/4 "2019-08-26T21:30:40Z")
I have installed the power plug. It’s displayed in homey. But there is a red led blinking. I have reset the plug and installed it again and again and again. Still blinking. Does anyone have a solution? When I connect something to the plug there is no power. Can’t turn it on with homey either. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/3/3a7f8835d8aafdfc4503d7b753301d1f91fe0d55.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/d/d55d72da9c58175ee32e6df57b7633a34a685551.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/0/03d40f74bda66c118d3cbf33f5669a24fe129e3f.jpeg) ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [August 27, 2019, 4:50am UTC](https://community.homey.app/t/neo-coolcam-devices/17361/5 "2019-08-27T04:50:57Z")
Sounds to me like a doa. Since it connects the Z-wave part is OK, but the fact it won;t switch manuallly and the blinking red led must point to some kind of other failure. Think you better claim it with your seller. ---
**Author:** ![Robin\_Roeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_roeland/32/7800_2.png) [@Robin\_Roeland](https://community.homey.app/u/Robin_Roeland)\ **Post date:** [September 3, 2019, 7:21am UTC](https://community.homey.app/t/neo-coolcam-devices/17361/6 "2019-09-03T07:21:34Z")
Thanks. I have reported it and got my money back 👍🏻 ---
**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\ **Post date:** [September 3, 2019, 4:21pm UTC](https://community.homey.app/t/neo-coolcam-devices/17361/7 "2019-09-03T16:21:49Z")
👍 I guess you could keep the defective? Don’t throw it away. Since the Z-wave part is working you can still use it as a repeater somewhere in the house… ---
**Author:** ![Robin\_Roeland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_roeland/32/7800_2.png) [@Robin\_Roeland](https://community.homey.app/u/Robin_Roeland)\ **Post date:** [September 3, 2019, 8:55pm UTC](https://community.homey.app/t/neo-coolcam-devices/17361/8 "2019-09-03T20:55:59Z")
Thanks. That’s a good tip!! 👍🏻