# NEO Coolcam C E

**URL:** <https://community.homey.app/t/neo-coolcam-c-e/41292>\
**Category:** Devices\
**Created:** [January 17, 2021, 11:04am UTC](https://community.homey.app/t/neo-coolcam-c-e/41292 "2021-01-17T11:04:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Robin\_Gobyn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_gobyn/32/15044_2.png) [@Robin\_Gobyn](https://community.homey.app/u/Robin_Gobyn)\
**Post date:** [January 17, 2021, 11:04am UTC](https://community.homey.app/t/neo-coolcam-c-e/41292/1 "2021-01-17T11:04:11Z")

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Hi,  
I already installed some neo coolcam glass plate switches and I am happy with them. As I want to install them everywhere in my house I just did the frightning discovery that they are not C E approved ?  
They carry the CE = China Export label but do not have the European C E label it seems.  
Has anyone had any issues with that (thinking of fire insurance etc) ?

Thanks,  
Robin

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [January 17, 2021, 12:04pm UTC](https://community.homey.app/t/neo-coolcam-c-e/41292/2 "2021-01-17T12:04:01Z")

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At what shop did you buy them?

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**Author:** ![Robin\_Gobyn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_gobyn/32/15044_2.png) [@Robin\_Gobyn](https://community.homey.app/u/Robin_Gobyn)\
**Post date:** [January 17, 2021, 12:18pm UTC](https://community.homey.app/t/neo-coolcam-c-e/41292/3 "2021-01-17T12:18:27Z")

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I bought items on aliexpress and robbshop

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [January 17, 2021, 1:29pm UTC](https://community.homey.app/t/neo-coolcam-c-e/41292/4 "2021-01-17T13:29:42Z")

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Are you sure the one from Robbshop has no ce mark?  
[CE mark](https://nl.m.wikipedia.org/wiki/CE-markering#/media/Bestand%3AComparison_of_two_used_CE_marks.svg)

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<div class="post-metadata">

**Author:** ![Robin\_Gobyn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_gobyn/32/15044_2.png) [@Robin\_Gobyn](https://community.homey.app/u/Robin_Gobyn)\
**Post date:** [January 17, 2021, 4:15pm UTC](https://community.homey.app/t/neo-coolcam-c-e/41292/5 "2021-01-17T16:15:54Z")

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There is a CE but it is not the official european CE. The C and E have more space between them. Also the font is slightly different. It is the China Export CE …

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [January 17, 2021, 7:10pm UTC](https://community.homey.app/t/neo-coolcam-c-e/41292/6 "2021-01-17T19:10:43Z")

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If you are sure that the CE mark is incorrect, I would send an email to the seller in the Netherlands  
I have no idea whether it makes sense to send an email to the Aliexpress seller.