# Need to pay again for advanced flow **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro, advancedflow\ **Created:** [March 2, 2023, 2:31pm UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059 "2023-03-02T14:31:29Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [March 2, 2023, 2:31pm UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/1 "2023-03-02T14:31:29Z")
Hi all, I’ve got a replacement Homey Pro from Homey support and now I need to pay 25 euro again for the advanced flow. I thought this plugin was a 1 time purchase and account bound. Do others have similair problem? ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [March 2, 2023, 2:32pm UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/2 "2023-03-02T14:32:59Z")
I think it is bound to the unit and not to the account. ---
**Author:** ![Jo\_San](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jo_san/32/3732_2.png) [@Jo\_San](https://community.homey.app/u/Jo_San)\ **Post date:** [March 2, 2023, 2:32pm UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/3 "2023-03-02T14:32:59Z")
Did you ask Athom support? Can’t imagine they won’t fix that for you. ---
**Author:** ![Torch1969](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/torch1969/32/33305_2.png) [@Torch1969](https://community.homey.app/u/Torch1969)\ **Post date:** [March 2, 2023, 3:56pm UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/4 "2023-03-02T15:56:24Z")
![Advanced Flow.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/9/69ab2d9701d6299eb5ba96a813ed71c4a455758b.png) > **[Advanced Flow](https://homey.app/en-gb/advanced-flow/)** ---
**Author:** ![Niels\_van\_Dongen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_van_dongen/32/71607_2.png) [@Niels\_van\_Dongen](https://community.homey.app/u/Niels_van_Dongen)\ **Post date:** [March 2, 2023, 4:00pm UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/5 "2023-03-02T16:00:49Z")
@bayrambass Just contact athom and explain, they will give you a code to redeem your advanced flows again. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [March 2, 2023, 5:07pm UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/6 "2023-03-02T17:07:02Z")
Thanks all! I have contacted Athom supported for the redeem code to switch from my old defect to new one. I will post a update when they have replied. ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [March 7, 2023, 9:44am UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/7 "2023-03-07T09:44:22Z")
I have been waiting a few days on a respond from support. I already have send a second reminder but still no response. I opened a new support ticket just in case specifically for the advanced flow issue. I hope to hear from the support team soon… ---
**Author:** ![bayrambass](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bayrambass/32/41905_2.png) [@bayrambass](https://community.homey.app/u/bayrambass)\ **Post date:** [March 7, 2023, 11:55am UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/8 "2023-03-07T11:55:32Z")
They responded on my ticket and got a voucher code. Can use Advanced Flow now. Thanks all for the help! ---
**Author:** ![Niels\_van\_Dongen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niels_van_dongen/32/71607_2.png) [@Niels\_van\_Dongen](https://community.homey.app/u/Niels_van_Dongen)\ **Post date:** [March 7, 2023, 11:56am UTC](https://community.homey.app/t/need-to-pay-again-for-advanced-flow/77059/9 "2023-03-07T11:56:18Z")
I guess they’re very busy at the moment. Last time I did the request they answered in like 48 hours or so. It is anoying but keep in mind they will resolve it and its kinda hectic for them now the homey2023 is getting ready for the first shipments. Edit: i see they already solved your problem! Good luck and have fun!