# Neato no longer works

**URL:** <https://community.homey.app/t/neato-no-longer-works/54559>\
**Category:** Devices\
**Created:** [November 9, 2021, 7:42pm UTC](https://community.homey.app/t/neato-no-longer-works/54559 "2021-11-09T19:42:59Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [November 9, 2021, 8:12pm UTC](https://community.homey.app/t/neato-no-longer-works/54559/2 "2021-11-09T20:12:15Z")

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I reconnected the service just today after the Neato service was misbehaving badly the day before. Could it be there was a temporary problem with the Neato services, maybe try again later?

Also, I recommend installing the test version of the Neato app. The “normal” version has a bug with reconnect times which was fixed ages ago but never set live.

> **[Neato BotVac](https://homey.app/nl-nl/app/com.neatorobotics/Neato-BotVac/test/)**
>
> De ultieme schoonmaakmachine

The app hasn’t been updated verly long and is a bit shakey. If you can’t get it to work there is a workaraound possible so you can start the robot through IFTTT (using webhooks, since the IFTTT service is about to be discontinued):.

I created a tutorial today using this as an example 😄

> [@\[HOWTO\] Use IFTTT with Homey when the official support has ended](https://community.homey.app/t/howto-use-ifttt-with-homey-when-the-official-support-has-ended/54535):
>
> We all heard the official Homey support for IFTTT will end, and those still using it are probably looking for alternatives. Look no further - you can keep using IFTTT together with Homey (in a slightly different way) using webrequests. Both directions are covered, also see the second post in this thread. Don’t be intimidated by the length of this post, once you get it it is not that hard. Start an IFTTT applet from Homey To start an IFTTT action from Homey, you need to create a webrequest trig…

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