# Neato D8

**URL:** <https://community.homey.app/t/neato-d8/55613>\
**Category:** Devices\
**Created:** [November 28, 2021, 3:13pm UTC](https://community.homey.app/t/neato-d8/55613 "2021-11-28T15:13:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Eddy\_Poot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddy_poot/32/9878_2.png) [@Eddy\_Poot](https://community.homey.app/u/Eddy_Poot)\
**Post date:** [November 28, 2021, 3:13pm UTC](https://community.homey.app/t/neato-d8/55613/1 "2021-11-28T15:13:23Z")

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I have bought a Neato D8 robot vacuumcleaner with the idea to connect it to Homey as I have done with other D4’s. I now found out that the D8 uses a different IOS app (My Neato) instead of the “old” app. The new robots seem to connect to Neatocloud and can’t be found by the Neato Botvac app on Homey.

Is anybody else having this issue? Or does anybody know a solution?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 28, 2021, 7:07pm UTC](https://community.homey.app/t/neato-d8/55613/2 "2021-11-28T19:07:26Z")

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Searching for “neato” gave this result. Maybe it is of any use

> [@Neato no longer works](https://community.homey.app/t/neato-no-longer-works/54559/2):
>
> I reconnected the service just today after the Neato service was misbehaving badly the day before. Could it be there was a temporary problem with the Neato services, maybe try again later? Also, I recommend installing the test version of the Neato app. The “normal” version has a bug with reconnect times which was fixed ages ago but never set live. The app hasn’t been updated verly long and is a bit shakey. If you can’t get it to work there is a workaraound possible so you can start the robot …

Neato test app version

> **[Neato BotVac](https://homey.app/en-us/app/com.neatorobotics/Neato-BotVac/test/)**
>
> Transform the Way You Clean

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<div class="post-metadata">

**Author:** ![Eddy\_Poot](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eddy_poot/32/9878_2.png) [@Eddy\_Poot](https://community.homey.app/u/Eddy_Poot)\
**Post date:** [November 28, 2021, 8:22pm UTC](https://community.homey.app/t/neato-d8/55613/3 "2021-11-28T20:22:10Z")

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Imam already using the “standaard” Homey app test version as I already have a D4. But that app is connecting to the original account and not to the nee Neatocloud. The D8 (and u-waards I Guess) are connecting to Neatocloud. So there is no use in reconnecting as it will be reconnecting to the same (wrong) account.