# Namron Zigbee Termostat 16A - can't add

**URL:** <https://community.homey.app/t/namron-zigbee-termostat-16a-cant-add/115340>\
**Category:** Questions & Help\
**Tags:** z-wave, zigbee, homey-bridge\
**Created:** [September 1, 2024, 8:37pm UTC](https://community.homey.app/t/namron-zigbee-termostat-16a-cant-add/115340 "2024-09-01T20:37:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Jostein\_Hoset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jostein_hoset/32/113453_2.png) [@Jostein\_Hoset](https://community.homey.app/u/Jostein_Hoset)\
**Post date:** [September 1, 2024, 8:37pm UTC](https://community.homey.app/t/namron-zigbee-termostat-16a-cant-add/115340/1 "2024-09-01T20:37:56Z")

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I’v tried several times to add my termostat, but nothing happens and i havt to start over and over.  
Tels my to waint some time and try again. see picture  
Still no success

Any tips?

 ![1000015027](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ce12538e69329a09fb5cd0fcbded47d7afe1bc5d.png)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 1, 2024, 9:04pm UTC](https://community.homey.app/t/namron-zigbee-termostat-16a-cant-add/115340/2 "2024-09-01T21:04:16Z")

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Title: “zigbee”  
Error screen: “z-wave”…

Can you please correct technical details?

The error msg is odd while Homey is not able update device firmware.

> ![1000033680](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/9/d95d576ca5b255e81e490b96838b381d2c417217.jpeg)

Are you sure you’ve read all z-wave related knowledge base articles?  
[https://support.homey.app/hc/en-us/search?utf8=✓&query=Z-wave](https://support.homey.app/hc/en-us/search?utf8=%E2%9C%93&query=Z-wave)

If that does not help, I’d suggest to create a so called issue [here](https://github.com/NamronAS/Namron_Homey/issues).  
You can find such support links at homey.app app pages

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 2, 2024, 4:34am UTC](https://community.homey.app/t/namron-zigbee-termostat-16a-cant-add/115340/3 "2024-09-02T04:34:48Z")

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> [@Peter\_Kawa](#):
>
> The error msg is odd while Homey is not able update device firmware.

It might be _Homey’s_ Z-Wave firmware that’s being updated.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 2, 2024, 11:55am UTC](https://community.homey.app/t/namron-zigbee-termostat-16a-cant-add/115340/5 "2024-09-02T11:55:54Z")

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But does updating z-wave firmware happen on the fly, just like that? I’d expect it to be updated along with firmware updates.  
(I know, “Thy should not expect” 😜).  
When updating firmware, Homey is not reachable & managable…

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 2, 2024, 12:03pm UTC](https://community.homey.app/t/namron-zigbee-termostat-16a-cant-add/115340/6 "2024-09-02T12:03:39Z")

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To be more specific: it might be that Homey _thinks_ it’s Z-Wave firmware is being updated, like something got stuck. The code where the error gets thrown is related to that too.