# My zigbee is not working

**URL:** <https://community.homey.app/t/my-zigbee-is-not-working/97898>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [December 14, 2023, 9:48pm UTC](https://community.homey.app/t/my-zigbee-is-not-working/97898 "2023-12-14T21:48:10Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [December 15, 2023, 4:39am UTC](https://community.homey.app/t/my-zigbee-is-not-working/97898/12 "2023-12-15T04:39:42Z")

</div>

Then try the other way, by restarting Homey, flip it upside down after about half a minute, and wait for the voice. Or open the app, choose “add new Homey” and proceed

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222/1):
>
> Setup- Homey Pro, Connect WiFi to HomeySetup-XXXXXX …)

Skip “restore a backup”  
Select “Full software download”

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