# My zigbee is not working

**URL:** <https://community.homey.app/t/my-zigbee-is-not-working/97898>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [December 14, 2023, 9:48pm UTC](https://community.homey.app/t/my-zigbee-is-not-working/97898 "2023-12-14T21:48:10Z")\
**Posts on this page:** 4\
**Page:** 2

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**Author:** ![Joanne\_Cantuba](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joanne_cantuba/32/79366_2.png) [@Joanne\_Cantuba](https://community.homey.app/u/Joanne_Cantuba)\
**Post date:** [May 29, 2025, 6:00am UTC](https://community.homey.app/t/my-zigbee-is-not-working/97898/21 "2025-05-29T06:00:16Z")

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That’s normal for Zigbee — you can connect up to around 50 devices reliably. You can add more, but in my experience, problems start to occur when I go beyond that. At first, it might work for a few days, or even weeks, but eventually devices start disconnecting.

Now, I keep the limit at 50 devices, and everything works fine. Also, make sure to connect your Zigbee routers first, then add the end devices — that makes a big difference.

If you need to go beyond 50 devices, consider using Z-Wave as well, or setting up a Homey Pro on each floor. That way, you can have up to 50 Zigbee devices per floor, and it stays much more stable.

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**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\
**Post date:** [May 29, 2025, 8:48am UTC](https://community.homey.app/t/my-zigbee-is-not-working/97898/22 "2025-05-29T08:48:51Z")

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> [@Joanne\_Cantuba](#):
>
> That’s normal for Zigbee — you can connect up to around 50 devices reliably.

I assume you are making this statement in connection with using an older Homey Pro model?

I have no issues in controlling 65+ Zigbee devices (plus several non-Zigbee devices) on a Homey Pro 2023.

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**Author:** ![Joanne\_Cantuba](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joanne_cantuba/32/79366_2.png) [@Joanne\_Cantuba](https://community.homey.app/u/Joanne_Cantuba)\
**Post date:** [July 31, 2025, 6:02am UTC](https://community.homey.app/t/my-zigbee-is-not-working/97898/23 "2025-07-31T06:02:17Z")

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no i have like 2023 homey pro i can not get it more then 50 device i don`t know why i already try it but yeah

after like 1 week or more then starting disconnecting it en i already ask homey for that but no help that is why i stoppen en then i buy a home assistant for the support i have more then 83 device on me 2 homey bridge en one homey pro 2023 but now i have 43 device only to make sure i have always contact with the device

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 31, 2025, 11:35am UTC](https://community.homey.app/t/my-zigbee-is-not-working/97898/24 "2025-07-31T11:35:30Z")

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I don’t understand what you write, it seems about zigbee trouble, but here’s some very useful zigbee info:

> [@Advanced Zigbee Troubleshooting on Homey](https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930):
>
> If you’re experiencing issues with your Zigbee network on Homey, here are advanced troubleshooting steps to help optimize performance and stability, especially in more complex environments: Power Supply Integrity A stable power supply is critical for Homey’s performance. An underpowered adapter can lead to instability in the Zigbee network. Always ensure you’re using a reliable adapter providing at least 2A. Power fluctuations can cause disconnections or communication failures, especially un…

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