# My new Homey Pro Mini crashes on startup

**URL:** <https://community.homey.app/t/my-new-homey-pro-mini-crashes-on-startup/140965>\
**Category:** Questions & Help\
**Created:** [August 2, 2025, 9:52pm UTC](https://community.homey.app/t/my-new-homey-pro-mini-crashes-on-startup/140965 "2025-08-02T21:52:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Paul\_Brutal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_brutal/32/120823_2.png) [@Paul\_Brutal](https://community.homey.app/u/Paul_Brutal)\
**Post date:** [August 2, 2025, 9:52pm UTC](https://community.homey.app/t/my-new-homey-pro-mini-crashes-on-startup/140965/1 "2025-08-02T21:52:34Z")

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**Hello,**

I just bought the new Homey Pro Mini. As soon as I took it out of the box, I connected the power and the network cable. The white light started pulsing, and after 3–4 minutes it turned into a pulsing red light. I waited several more minutes, but nothing happened—no sign of life.

I tried again, but the same thing happened: still the pulsing red light. I changed the power adapter, the cable, the power outlet, tried different network ports and configurations—nothing works.

I’m stuck and not sure what else to do. Can you help me?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 3, 2025, 12:12am UTC](https://community.homey.app/t/my-new-homey-pro-mini-crashes-on-startup/140965/2 "2025-08-03T00:12:10Z")

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Hello Paul,

Sorry to hear this.

The replies in the topic below mentions all things you could try; please follow the link to open the full topic:

> [@Homey Pro Mini lights only either flashing white or red pulse](https://community.homey.app/t/homey-pro-mini-lights-only-either-flashing-white-or-red-pulse/136590):
>
> I just got my long-awaited Homey Pro Mini this week. After plugging it in and connecting to the internet, the device only flashes white (for about 30 seconds or so) and pulses red (indefinitely). When I tried all the options in the USB.homey.app, the device pulsed yellow, but after 30 seconds, it went back to the indefinite red pulse. I am thinking this is a dud device. Any thoughts or suggestions?