# My Homey keeps running with purple led ring

**URL:** <https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927>\
**Category:** Questions & Help\
**Created:** [January 11, 2021, 8:27pm UTC](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927 "2021-01-11T20:27:56Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Frans\_Verhoeven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frans_verhoeven/32/4610_2.png) [@Frans\_Verhoeven](https://community.homey.app/u/Frans_Verhoeven)\
**Post date:** [January 11, 2021, 8:27pm UTC](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927/1 "2021-01-11T20:27:56Z")

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I have tried to stop this action by turning power off. Trying to reset Homey, but nothing helps.  
Led ring stays running all the time and therefore is useless now.

Please help.  
Homey has been working well for years.

Regards Frans

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 11, 2021, 8:39pm UTC](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927/2 "2021-01-11T20:39:15Z")

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Welcome tobthe forum Frans,

Just in case, Homey is upright?

> **[How to interpret the feedback from Homey's LED ring](https://support.athom.com/hc/en-us/articles/360009618514-How-to-interpret-the-feedback-from-Homey-s-LED-ring)**
>
> The LED ring is one of the most distinguishable parts of Homey. Of course it is shiny and beautiful, but it also provides valuable feedback if you interpret it correctly. Read on for information on...

- **Purple** - Homey is updating itself at the moment, do not turn off the power.  
Or Homey has been powered on upside down (turn it off and turn it on when upright)

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**Author:** ![Frans\_Verhoeven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frans_verhoeven/32/4610_2.png) [@Frans\_Verhoeven](https://community.homey.app/u/Frans_Verhoeven)\
**Post date:** [January 11, 2021, 8:59pm UTC](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927/3 "2021-01-11T20:59:20Z")

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Yes,

tried just to restart homey upside down and than power reconnected . Now I was able to reset Homey and start up succesfully.  
Awaiting to see that it will stay working well.  
Last few days Homey now and than stayed running with a red led ring, so no connection with wifi. However didn’t change the wifi system in our house. ???

Thanks anyway for the quick response.

Kind regards,

Frans

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [January 11, 2021, 9:14pm UTC](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927/4 "2021-01-11T21:14:12Z")

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That sounds as a defective usb power adapter! Please unplug and change the adapter for another USB 5 Volt 2 Amp (2000 mA)  
That should make Homey stable again.  
You don’t want to do a firmware update with an defective adapter.

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**Author:** ![Frans\_Verhoeven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frans_verhoeven/32/4610_2.png) [@Frans\_Verhoeven](https://community.homey.app/u/Frans_Verhoeven)\
**Post date:** [January 11, 2021, 9:38pm UTC](https://community.homey.app/t/my-homey-keeps-running-with-purple-led-ring/40927/5 "2021-01-11T21:38:02Z")

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OK, thanks. Used actually another power adapter now