# My Homey app lost (almost) everything!

**URL:** <https://community.homey.app/t/my-homey-app-lost-almost-everything/83061>\
**Category:** Questions & Help\
**Tags:** app, homey-pro\
**Created:** [June 24, 2023, 10:55am UTC](https://community.homey.app/t/my-homey-app-lost-almost-everything/83061 "2023-06-24T10:55:51Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [June 24, 2023, 11:34am UTC](https://community.homey.app/t/my-homey-app-lost-almost-everything/83061/2 "2023-06-24T11:34:25Z")

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Please start here:

> [@\[Tip\] Problems with Homey?](https://community.homey.app/t/problems-with-homey/35744):
>
> When u have problems with Homey and you are reaching out to the community members here on the forums it’s important to give as much info as u can. First of All: New Homey Family members 09-2021 and 01-2023 Since September 2021 there are new Family members: Homey (Service / Premium), and the first “old” Homey is rebranded as Homey Pro (early 201x) Since Januari 2023: Homey Pro Early 2023 is getting delivered to the early adopters. And while using Homey with or without a Homey Bridge on m…

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