# Multiple Switchbot devices not showing on homey
**URL:** https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099
**Category:** Questions & Help
**Tags:** homey-cloud
**Created:** [December 29, 2025, 5:39pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099 "2025-12-29T17:39:28Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 5:39pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/1 "2025-12-29T17:39:28Z")
Hi everyone,
I’m trying to integrate my SwitchBot setup with Homey Cloud, but I’m having issues with device discovery.
I have 9 SwitchBot Switches in total. All of them are connected to a SwitchBot Hub 2. However, when I try to add them in Homey, it only discovers 2 of the 9 switches.
My Setup:
Homey Version: Homey Cloud
Hub: SwitchBot Hub 2
What I’ve checked:
All 9 switches work perfectly inside the native SwitchBot app.
All 9 are definitely linked to the Hub 2, and I can use them via Google home.
Is this a known issue with homey cloud, would getting a pro mini resolve this? I have tried hue hub and that works as expected.
Id appreciate any help.
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [December 29, 2025, 6:20pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/2 "2025-12-29T18:20:33Z")
Apps for Homey Pro and Homey Cloud should be the same. Are all switches the same model?
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 6:33pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/3 "2025-12-29T18:33:50Z")
Yes, I bought all of them recently, span of the last few weeks.
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### Author:  [@smarthomesven](https://community.homey.app/u/smarthomesven)
#### Post date: [December 29, 2025, 6:35pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/4 "2025-12-29T18:35:42Z")
Have you tried to uninstall the SwitchBot app from your Homey Cloud and installing it again?
Note that uninstalling the app means you have to add your devices to Homey again
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 6:46pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/5 "2025-12-29T18:46:25Z")
Yes, I had. I just retired, and the same two devices got detected again.
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### Author:  [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)
#### Post date: [December 29, 2025, 8:04pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/6 "2025-12-29T20:04:44Z")
It’s best to discuss with the app developer, by using the dedicated Switchbot app topic.
It’s mentioned on the app page at the homey.app store.
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### Author:  [@Wilfred\_Greven](https://community.homey.app/u/Wilfred_Greven)
#### Post date: [December 29, 2025, 8:10pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/7 "2025-12-29T20:10:34Z")
Is it the paid version of Homey Cloud? The free version is limited. I don’t see it in the first post, @Kian_O
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 9:34pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/8 "2025-12-29T21:34:31Z")
I’m using the paid version of the cloud (2.99 a month)
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [December 29, 2025, 9:54pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/9 "2025-12-29T21:54:42Z")
Unfortunately, Homey cloud doesn’t have the app settings page, so I have no diagnostics to help.
Can you confirm if you can control all the switches using the SwitchBot mobile app while out of the house?
The SwitchBot app will first try to use Bluetooth to connect directly to the device and only use the cloud if that fails.
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 10:00pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/10 "2025-12-29T22:00:13Z")
I just created an issue on git also.
And I can confirm that I can control the devices while away from home via both Google home and switchbots official app.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [December 29, 2025, 10:04pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/11 "2025-12-29T22:04:09Z")
Can you see any of the other SwitchBot devices in Homey?
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 10:06pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/12 "2025-12-29T22:06:41Z")
Yes, I can see two of the switches and a curtain
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 10:11pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/13 "2025-12-29T22:11:04Z")
I was able to add the hub and the humidity sensor too, switches are the only things not getting detected.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [December 29, 2025, 10:15pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/14 "2025-12-29T22:15:15Z")
When you say switches, do you mean the finger bots?
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 10:22pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/15 "2025-12-29T22:22:21Z")
Yes, those!
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [December 29, 2025, 10:50pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/16 "2025-12-29T22:50:30Z")
In the SwitchBot mobile app, can you go to Profile, Manage Hubs and select your hub. Can you see all the bots in the list of devices?
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 29, 2025, 10:56pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/17 "2025-12-29T22:56:45Z")
Yes, Im able to see all of them.
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [December 30, 2025, 11:53am UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/18 "2025-12-30T11:53:35Z")
Sorry for the delay, but I’m still trying to figure out how to get the information to see what is going wrong. Homey cloud limits the options to obtain information.
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### Author:  [@Kian\_O](https://community.homey.app/u/Kian_O)
#### Post date: [December 30, 2025, 3:09pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/19 "2025-12-30T15:09:40Z")
Would a diagnostic report help you?
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### Author:  [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)
#### Post date: [December 30, 2025, 7:43pm UTC](https://community.homey.app/t/multiple-switchbot-devices-not-showing-on-homey/148099/20 "2025-12-30T19:43:42Z")
You could try, but often they don’t show anything useful, that’s why I added my own logging to the app, but you don’t have access to that on Homey cloud.
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