# Much offline, network error and flows not working

**URL:** <https://community.homey.app/t/much-offline-network-error-and-flows-not-working/21128>\
**Category:** Questions & Help\
**Created:** [November 22, 2019, 7:10pm UTC](https://community.homey.app/t/much-offline-network-error-and-flows-not-working/21128 "2019-11-22T19:10:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BoDam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bodam/32/13578_2.png) [@BoDam](https://community.homey.app/u/BoDam)\
**Post date:** [November 22, 2019, 7:10pm UTC](https://community.homey.app/t/much-offline-network-error-and-flows-not-working/21128/1 "2019-11-22T19:10:52Z")

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Hi there,

Since a couple of days my homey is a lot ‘offline’ when opening the app.  
When I then try to start a flow it doesn’t work because of a network error.  
I can’t couple anymore aqara zigbee devices and switching lights on/off with the app works 5 out of 10 clicks, rest is network error.

What I tried:

- reinstalling the app (saw it in another thread)
- PTP a lot (via procedure)
- installing a new light bulb

Haven’t done anything else when this started, came out of the blue.

Any suggestions?

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<div class="post-metadata">

**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [November 22, 2019, 8:35pm UTC](https://community.homey.app/t/much-offline-network-error-and-flows-not-working/21128/2 "2019-11-22T20:35:41Z")

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Maybe a bad powerplug, many people have good results by replacing it ( min. 2 Amps or more )

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<div class="post-metadata">

**Author:** ![BoDam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bodam/32/13578_2.png) [@BoDam](https://community.homey.app/u/BoDam)\
**Post date:** [November 22, 2019, 9:02pm UTC](https://community.homey.app/t/much-offline-network-error-and-flows-not-working/21128/3 "2019-11-22T21:02:53Z")

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Just tried this:

Added (with a lot of tries) an aqara motion sensor  
Added neocoolcam sensor

Made 2 new flows… when sensor then turn on lights.

Aqara never works, zwave triggers flow instantly.

When I look in my devices tab, the aqara is triggers, only my flow won’t start