# Moving Homey to new location caused Z-Wave Network problems - here's what I did to resolve them

**URL:** <https://community.homey.app/t/moving-homey-to-new-location-caused-z-wave-network-problems-heres-what-i-did-to-resolve-them/144603>\
**Category:** Questions & Help\
**Tags:** z-wave\
**Created:** [October 27, 2025, 4:01pm UTC](https://community.homey.app/t/moving-homey-to-new-location-caused-z-wave-network-problems-heres-what-i-did-to-resolve-them/144603 "2025-10-27T16:01:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jeffery\_Andre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeffery_andre/32/104391_2.png) [@Jeffery\_Andre](https://community.homey.app/u/Jeffery_Andre)\
**Post date:** [October 27, 2025, 4:01pm UTC](https://community.homey.app/t/moving-homey-to-new-location-caused-z-wave-network-problems-heres-what-i-did-to-resolve-them/144603/1 "2025-10-27T16:01:23Z")

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I made the mistake of moving my Homey thinking I could improve the performance of my z-wave network. I thought I understood that after moving it, a restart would cause it to rebuild the network routes to each device. I hadn’t really explored using the developer tools to directly view the network routes of each device.

After moving it, most of my devices became unreliable. Some became unreachable, some erratic. Once I finally got around to pulling up the developer tools view, I found several issues.

First, a number of my devices had network routes that were 5-7 hops. This is a new (2 years ago) house where virtually every room has a z-wave light switch hard-wired, so repeaters are no more than 10-15 feet apart generally - mostly various models of Zooz switches and dimmers. The longest route to the Homey was maybe 50 ft, but also one floor away. The second problem was that there were 8 “unknown devices”

So, I started off removing the unknown devices in the developer tool. This took a while. The “remove all unknown devices” button didn’t work, so I had to go one by one and remove them. After I got that done, I restarted the Homey again, and the routes got better, and things started working consistently again, so I’m guessing that the unknown devices were most of the problem. I then moved the homey around until I had almost all devices down to 3 hops or less. The ones with 4 hops are less critical, although they still seem to be reliable and fairly responsive, just a little lag.

Now the devices are all working reliably again, and respond quickly to both manual switch touches, as well as app/hub driven actions.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 27, 2025, 4:54pm UTC](https://community.homey.app/t/moving-homey-to-new-location-caused-z-wave-network-problems-heres-what-i-did-to-resolve-them/144603/2 "2025-10-27T16:54:50Z")

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In addition: Z-wave devices tend to stick to a (just good enough) working route, even if there’s better / closer routers available.

To have them build the mesh from scratch, ideally you temporary unpower all mains powered z-wave devices along with Homey.