# Monitor homey connectivity

**URL:** <https://community.homey.app/t/monitor-homey-connectivity/107391>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [March 31, 2024, 7:18am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391 "2024-03-31T07:18:29Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Kristian\_Lauritzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_lauritzen/32/79274_2.png) [@Kristian\_Lauritzen](https://community.homey.app/u/Kristian_Lauritzen)\
**Post date:** [March 31, 2024, 7:18am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/1 "2024-03-31T07:18:30Z")

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Hi,

I´m struggling with homey losing connectivity, is there a way to monitor this in the app?  
Some sort of message that homey is offline would be great.

/kristian

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [March 31, 2024, 7:40am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/2 "2024-03-31T07:40:44Z")

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Don’t you get a message that Homey is offline when you try to access it from the app?

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**Author:** ![prosumer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/prosumer/32/166478_2.png) [@prosumer](https://community.homey.app/u/prosumer)\
**Post date:** [March 31, 2024, 7:55am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/3 "2024-03-31T07:55:00Z")

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You can install the [Healthchecks app](https://homey.app/en-us/app/it.arturoiafrate.heathchecks-io/HealthChecks/) on your Homey and let [Healthchecks.io](https://healthchecks.io) (or a self-hosted instance, if you prefer that) notify you when your Homey is down.

That’s not in the Homey App itself though…

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**Author:** ![Kristian\_Lauritzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_lauritzen/32/79274_2.png) [@Kristian\_Lauritzen](https://community.homey.app/u/Kristian_Lauritzen)\
**Post date:** [March 31, 2024, 8:16am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/4 "2024-03-31T08:16:16Z")

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Yes, but i don’t want to open the app 4 (or more) times a day to see if Homey is working.

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**Author:** ![Kristian\_Lauritzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_lauritzen/32/79274_2.png) [@Kristian\_Lauritzen](https://community.homey.app/u/Kristian_Lauritzen)\
**Post date:** [March 31, 2024, 8:18am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/5 "2024-03-31T08:18:48Z")

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Thanks, [healthchecks.io](http://healthchecks.io) looks like it can solve my problem.  
I find it a little strange that it’s not possible without installing third-party apps, should be available natively in the system.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [March 31, 2024, 8:24am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/6 "2024-03-31T08:24:16Z")

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You asked for a way to monitor this _in the app_, though 🤷🏼‍♂️

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**Author:** ![Kristian\_Lauritzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_lauritzen/32/79274_2.png) [@Kristian\_Lauritzen](https://community.homey.app/u/Kristian_Lauritzen)\
**Post date:** [March 31, 2024, 8:54am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/7 "2024-03-31T08:54:34Z")

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Correct, without me being the engine 🙂  
Preferably I would like it as a native feature in the app.

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [March 31, 2024, 11:41am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/8 "2024-03-31T11:41:44Z")

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> [@Kristian\_Lauritzen](#):
>
> Thanks, [healthchecks.io](http://healthchecks.io) looks like it can solve my problem.  
> I find it a little strange that it’s not possible without installing third-party apps, should be available natively in the system.

If there is an app that works on Homey itself who monitors if Homey is offline, how should that app on Homey send a message when Homey is offline?

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<div class="post-metadata">

**Author:** ![Kristian\_Lauritzen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_lauritzen/32/79274_2.png) [@Kristian\_Lauritzen](https://community.homey.app/u/Kristian_Lauritzen)\
**Post date:** [March 31, 2024, 2:37pm UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/9 "2024-03-31T14:37:53Z")

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If I understood it correctly it sends a signal, like a “ping” to the cloud service. If the ping is not received at a given interval it knows Homey is not online.

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**Author:** ![PeterHa](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@PeterHa](https://community.homey.app/u/PeterHa)\
**Post date:** [March 31, 2024, 9:08pm UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/10 "2024-03-31T21:08:20Z")

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I’m using the app Network Check for that, and in case of an event it will be logged in the timeline.

 ![grafik](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/a/ea808c757bc7abc0d49e5ab8d73c4a2a4b083bd5.png)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 1, 2024, 12:29am UTC](https://community.homey.app/t/monitor-homey-connectivity/107391/11 "2024-04-01T00:29:33Z")

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> [@Homey Pro 2023 - On and Off issue](https://community.homey.app/t/homey-pro-2023-on-and-off-issue/107412/5):
>
> When the app says “Homey is offline”, most of the time it only means the app can’t reach Homey. When you install an app like Net Scan, it can check f.e. the connection to your router. You’ll see Homey is still online in most cases when the app says it’s not. To see if it’s only the app \<\> Homey problem, you could try this: Turn off the phone’s wifi, let it connect to mobile 4G and try to open the Homey app again, probably it connects right away. By the way, this long lasting bug should be f…
