# Mobile push confirmation timeout

**URL:** <https://community.homey.app/t/mobile-push-confirmation-timeout/8876>\
**Category:** Questions & Help\
**Created:** [February 7, 2019, 6:41pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876 "2019-02-07T18:41:55Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![SecuJake](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/secujake/32/159110_2.png) [@SecuJake](https://community.homey.app/u/SecuJake)\
**Post date:** [February 7, 2019, 6:41pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/1 "2019-02-07T18:41:55Z")

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Hi all

Since a few weeks now, I don’t get a reply from Homey when confirming or denying a mobile push confirmation question. When testing a flow, the wait icon keeps spinning on the AND card, eventually giving a timeout like referenced in this topic … [Mobile push timeout](https://community.homey.app/t/mobile-push-timeout/4050)

I have checked practically everything to find out the root-cause, but I can’t find it.  
Any ideas what to do next?

Kind regards  
Jan

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**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [February 7, 2019, 7:05pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/2 "2019-02-07T19:05:30Z")

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And why not continue this in the topic u linked to?

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**Author:** ![SecuJake](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/secujake/32/159110_2.png) [@SecuJake](https://community.homey.app/u/SecuJake)\
**Post date:** [February 7, 2019, 7:08pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/3 "2019-02-07T19:08:32Z")

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Because he asked an informational question, and this is question for help … 🤨

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 7, 2019, 7:38pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/4 "2019-02-07T19:38:41Z")

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Did you try to re-confirm your mobile phone? I ad this once when I deleted the app from my phone and re-added a new version I think…

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**Author:** ![SecuJake](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/secujake/32/159110_2.png) [@SecuJake](https://community.homey.app/u/SecuJake)\
**Post date:** [February 7, 2019, 8:50pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/5 "2019-02-07T20:50:19Z")

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@bvdbos, how do I do that?

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 7, 2019, 8:52pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/6 "2019-02-07T20:52:16Z")

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just choose the phone in the card and select it again. Save the card after that… BTW, just guessing this will work… You don’t have android 9 do you? Cause android 9 is a known problem with confirmations…

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**Author:** ![SecuJake](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/secujake/32/159110_2.png) [@SecuJake](https://community.homey.app/u/SecuJake)\
**Post date:** [February 7, 2019, 9:58pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/7 "2019-02-07T21:58:05Z")

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Yup, Android 9. Where did you find that information, I haved searched everywhere and didn’t come up with anything…

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [February 8, 2019, 6:14am UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/8 "2019-02-08T06:14:48Z")

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You’re correct. Didn’t find this on the forum easily. Was mentioned on [slack](https://slack.athom.com/) multiple times already though…

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**Author:** ![Lucas\_Maarten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lucas_maarten/32/11556_2.png) [@Lucas\_Maarten](https://community.homey.app/u/Lucas_Maarten)\
**Post date:** [March 4, 2019, 7:30am UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/9 "2019-03-04T07:30:54Z")

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Is there solution planned? I have the same issue

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**Author:** ![neluz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/neluz/32/8853_2.png) [@neluz](https://community.homey.app/u/neluz)\
**Post date:** [April 2, 2019, 2:38pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/10 "2019-04-02T14:38:45Z")

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Push confirmation is now fixed in version 2.1.4!

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [April 2, 2019, 2:51pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/11 "2019-04-02T14:51:26Z")

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And for this reason closed. If u want to re-open this topic please contact a moderator via PM.

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [April 2, 2019, 2:51pm UTC](https://community.homey.app/t/mobile-push-confirmation-timeout/8876/12 "2019-04-02T14:51:29Z")

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Closed on April 2, 2019, 2:51pm UTC


