# Mobile insights only as static image **URL:** \ **Category:** Questions & Help\ **Tags:** insights, homey-pro\ **Created:** [November 4, 2024, 9:24am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732 "2024-11-04T09:24:06Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Zdenik03](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zdenik03/32/50949_2.png) [@Zdenik03](https://community.homey.app/u/Zdenik03)\ **Post date:** [November 4, 2024, 9:24am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/1 "2024-11-04T09:24:06Z")
Hello, in the android mobile app i can’t move the history and view the data. The dot is only static and cannot be moved. Does anyone have a similar problem? ![Screenshot_20241104_101834_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/5/55d803307618cd6df9f0121d7389934a79aea03b.jpeg) ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [November 4, 2024, 4:54pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/2 "2024-11-04T16:54:31Z")
Same here, sometimes when I tap on the screen, the value is shown for half a second but not useful. ---
**Author:** ![Dennis\_Stollman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_stollman/32/79344_2.png) [@Dennis\_Stollman](https://community.homey.app/u/Dennis_Stollman)\ **Post date:** [November 4, 2024, 6:34pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/3 "2024-11-04T18:34:42Z")
Same here as well. Updated Homey app and deleted cache and all app data, but this does not solve the problem. Also running on Android. ---
**Author:** ![Mikael\_Olsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mikael_olsson/32/12568_2.png) [@Mikael\_Olsson](https://community.homey.app/u/Mikael_Olsson)\ **Post date:** [November 5, 2024, 7:14am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/4 "2024-11-05T07:14:33Z")
Same problem here, not able to move the dot on any graphs anymore. ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [November 5, 2024, 8:27am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/5 "2024-11-05T08:27:09Z")
Same here, I think it started to happen about 2 updates ago on Android 14 mobile app. @Harwin Should we open a support request for it? ---
**Author:** ![Harwin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harwin/32/115447_2.png) [@Harwin](https://community.homey.app/u/Harwin)\ **Post date:** [November 5, 2024, 8:41am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/6 "2024-11-05T08:41:11Z")
Thank you for reporting, we aware of this issue and this will be fixed asap! 👍 ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [November 5, 2024, 8:57am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/7 "2024-11-05T08:57:19Z")
Thank you for your prompt reply. We will save the time and energy of the support team then 🙂 ---
**Author:** ![Zdenik03](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zdenik03/32/50949_2.png) [@Zdenik03](https://community.homey.app/u/Zdenik03)\ **Post date:** [November 12, 2024, 2:36pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/8 "2024-11-12T14:36:04Z")
I just got the new android update and everything is working. Thank you very much 👍 👍 👍 ---
**Author:** ![Timo\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timo_k/32/80084_2.png) [@Timo\_K](https://community.homey.app/u/Timo_K)\ **Post date:** [November 12, 2024, 9:16pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/9 "2024-11-12T21:16:05Z")
I got android update as well and graph issue is fixed. But I still have issue with “drop down box”, I can’t access values which are in the bottom part in that list, for some reason drop down box is not scrollable…? ![1000000767](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/4/24795f8b59f0990b6d555fc602b2c39137b97d90.png) ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [November 12, 2024, 9:55pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/10 "2024-11-12T21:55:29Z")
Same for me, can’t scroll the list to access the ninth entry and beyond: @Harwin should we open a support request for that one? ![1000008787](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/6/a62ed402da2c80ff8b02fc7013353aed9c9a4794.jpeg) ---
**Author:** ![Harwin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harwin/32/115447_2.png) [@Harwin](https://community.homey.app/u/Harwin)\ **Post date:** [November 13, 2024, 8:36pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/11 "2024-11-13T20:36:57Z")
Thanks for reporting, it will be taken care of👍 ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [November 13, 2024, 9:42pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/12 "2024-11-13T21:42:10Z")
I am still on version 12.1.2 and it is also working again. Will update to 12.2.0 later today or tomorrow. Edit: Only working on my tablet, not working on my phone. Tablet Tab S10 Ultra, phone, S22 Ultra. After update to 12.2.0 Insight is still not working on the S22 Ultra. Dot is static. Can not scroll anymore trough the list on both devices. ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [November 13, 2024, 11:44pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/13 "2024-11-13T23:44:24Z")
It’s the mobile-app on your phone, you have to update, that solves the problem. ---
**Author:** ![Timo\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/timo_k/32/80084_2.png) [@Timo\_K](https://community.homey.app/u/Timo_K)\ **Post date:** [November 17, 2024, 10:48am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/14 "2024-11-17T10:48:39Z")
New Android app updated few moments ago (v. 9.0.0.1607) and static graph / -image is back again…? Some issues with update…? ---
**Author:** ![Zdenik03](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zdenik03/32/50949_2.png) [@Zdenik03](https://community.homey.app/u/Zdenik03)\ **Post date:** [November 17, 2024, 11:07am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/15 "2024-11-17T11:07:14Z")
I have the same problem after update 😥 ---
**Author:** ![Didier\_SmartHome](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/didier_smarthome/32/97365_2.png) [@Didier\_SmartHome](https://community.homey.app/u/Didier_SmartHome)\ **Post date:** [November 17, 2024, 11:59am UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/16 "2024-11-17T11:59:31Z")
Same problem for me as well. (We are really missing a +1 emoji reaction) ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [November 17, 2024, 1:11pm UTC](https://community.homey.app/t/mobile-insights-only-as-static-image/119732/17 "2024-11-17T13:11:19Z")
After first installing the new app, it was working fine again, now it does not anymore @Harwin