# Mobile app timeline issue

**URL:** <https://community.homey.app/t/mobile-app-timeline-issue/73487>\
**Category:** Questions & Help\
**Created:** [December 12, 2022, 2:21pm UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487 "2022-12-12T14:21:01Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [December 12, 2022, 2:21pm UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/1 "2022-12-12T14:21:01Z")

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Since some update (probably a few weeks ago), outputs to the timeline doesn’t show up until the app is restarted. Extremely annoying.

For example, I have a couple of favourite flows that will calculate some stuff, and then output the results to the timeline. This used to work fine, and I could just trigger those flows (from the home screen, since they are favourite flows), and have the timeline update as the flows finished and gave their output.

That does not work any longer, and to actually see the output after running a flow, I must restart the app. Is this something others are seeing as well, or is it just me? I’ve tried clearing the cache, but it doesn’t help.

My phone runs A13 (Galaxy S21).

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [December 14, 2022, 6:59am UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/2 "2022-12-14T06:59:35Z")

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I have also this problem.  
I have to close the app and after a restart the notifications are on the time line.

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**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [December 14, 2022, 8:13am UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/3 "2022-12-14T08:13:52Z")

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Same as me, then. Very annoying, and it was working previously.

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**Author:** ![Ferry\_van\_E](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ferry_van_e/32/10953_2.png) [@Ferry\_van\_E](https://community.homey.app/u/Ferry_van_E)\
**Post date:** [December 18, 2022, 10:21am UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/4 "2022-12-18T10:21:49Z")

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Same here. On an iPhone

For iPhone users: you can swipe up, while having the Homey app active, so all open apps are being displayed. Then choose for Homey again and the timeline is being refreshed. Not how it is supposed to work though…

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**Author:** ![Bugsy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bugsy/32/47659_2.png) [@Bugsy](https://community.homey.app/u/Bugsy)\
**Post date:** [December 19, 2022, 3:12pm UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/5 "2022-12-19T15:12:21Z")

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Same for me. Phone is Google Pixel 7 pro. Android version 13.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 22, 2022, 9:09am UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/6 "2022-12-22T09:09:38Z")

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Have any of you tried a [PTP](https://community.homey.app/t/how-to-ptp/17304) (not merely a restart, an actual “pull the plug”) to see if that restores the realtime updates?

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**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [December 22, 2022, 10:14am UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/7 "2022-12-22T10:14:53Z")

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Yes, but that doesn’t help, as the problem isn’t with Homey itself. It is a problem with the mobile app.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [December 22, 2022, 10:57am UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/8 "2022-12-22T10:57:32Z")

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Not really, I also regularly see the same issue with the web app ([https://my.homey.app](https://my.homey.app)) where the websocket connection (which is used for realtime updates) starts failing until I do a PTP. Hence my question.

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**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [December 22, 2022, 11:31am UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/9 "2022-12-22T11:31:47Z")

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Ok, but nevertheless, a PTP didn’t help, and the response I got from Homey support seemed to indicate that it was indeed a mobile app issue.

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**Author:** ![JeeHaa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeehaa/32/29849_2.png) [@JeeHaa](https://community.homey.app/u/JeeHaa)\
**Post date:** [December 22, 2022, 2:27pm UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/10 "2022-12-22T14:27:59Z")

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Same here on my Pixel 5 on Android 13 for several weeks now. On the Web Portal I still see the notifications immediately.

Also reported to Athom a week ago, and they confimed they are working on it (on the Push notification issue as well). Would help if they just reverted the app until it is properly fixed, because this is indeed very annoying.

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<div class="post-metadata">

**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [December 23, 2022, 10:04pm UTC](https://community.homey.app/t/mobile-app-timeline-issue/73487/11 "2022-12-23T22:04:46Z")

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Yay! A new update to the mobile app has just been released, and the issue was resolved! Very happy about that!
