# Missing\_scopes when updated to rc50 **URL:** \ **Category:** Questions & Help\ **Created:** [January 1, 2021, 2:31pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238 "2021-01-01T14:31:52Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Harry\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harry_evers/32/17606_2.png) [@Harry\_Evers](https://community.homey.app/u/Harry_Evers)\ **Post date:** [January 1, 2021, 2:31pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/1 "2021-01-01T14:31:52Z")
Hi I want to update my homey from 4.2 to rc50. When I try to this ( Experimental updates ) i get the error : Missing\_scopes in red in the down left corner ? whats wrong ? ---
**Author:** ![Jan\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_peeters/32/86660_2.png) [@Jan\_Peeters](https://community.homey.app/u/Jan_Peeters)\ **Post date:** [January 1, 2021, 2:35pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/2 "2021-01-01T14:35:32Z")
> [@Harry\_Evers](#): > > … in red in the down left corner ?.. An image maybe? ---
**Author:** ![Harry\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harry_evers/32/17606_2.png) [@Harry\_Evers](https://community.homey.app/u/Harry_Evers)\ **Post date:** [January 1, 2021, 2:43pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/3 "2021-01-01T14:43:44Z")
![Screenshot 2021-01-01 at 15.42.30](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/8/18199a87d7f00a25f07d473825cc4113384a4236.png) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 1, 2021, 2:50pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/4 "2021-01-01T14:50:25Z")
Have you tried logging out and back in again? Are you logged in as Owner (and not as “Manager”)? ---
**Author:** ![Harry\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harry_evers/32/17606_2.png) [@Harry\_Evers](https://community.homey.app/u/Harry_Evers)\ **Post date:** [January 1, 2021, 2:55pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/5 "2021-01-01T14:55:00Z")
Hi i think i.am loged in as a manger and not as the owner, the got both the same email adres, i i have forgot the password from the owner. do you now wat to do ? greeting Harry ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 1, 2021, 3:00pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/6 "2021-01-01T15:00:07Z")
I don’t think you can have two separate accounts with the same e-mail address. In the mobile Homey app go to “Home \> [your photo] \> Manage my account” (“Beheer mijn account”). There you should be able to see the e-mail address (I assume that you’re logged in as Owner in the mobile app). ---
**Author:** ![Harry\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harry_evers/32/17606_2.png) [@Harry\_Evers](https://community.homey.app/u/Harry_Evers)\ **Post date:** [January 1, 2021, 3:15pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/7 "2021-01-01T15:15:59Z")
Hi, now i loged in as beheerder, see screen. how to reset the owner. ? ![Screenshot 2021-01-01 at 16.13.27](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/5/0555bdd70a574d97f67bc1a613541635a3184336.png) i dont know the email adres i think that it is the same as the (beheerder) ? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [January 1, 2021, 3:45pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/8 "2021-01-01T15:45:51Z")
What happens if you click “Harry Evers Eigenaar”? Do you get to see the e-mail address perhaps? ---
**Author:** ![Harry\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harry_evers/32/17606_2.png) [@Harry\_Evers](https://community.homey.app/u/Harry_Evers)\ **Post date:** [January 1, 2021, 4:03pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/9 "2021-01-01T16:03:14Z")
No, 😟 ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 1, 2021, 4:07pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/10 "2021-01-01T16:07:28Z")
afaik there is no option from the App of even the API to get the email adres from another user. You should look in your own emails what the email address is for the owner. probably the first time you registered and setup Homey. It should not be possible the have these two (Owner vs Manager) rolls on the same account. If you don’t know the email address of the Owner or think you managed to get both on exactly the same email address contact Athom Support. > [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1): > > When you need direct support from Athom please visit [https://support.athom.com](https://support.athom.com/) for our new help center. > It is very important to report all issues you find here: [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new) or mail to [support@athom.com](mailto:support@athom.com). ---
**Author:** ![Harry\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harry_evers/32/17606_2.png) [@Harry\_Evers](https://community.homey.app/u/Harry_Evers)\ **Post date:** [January 1, 2021, 4:16pm UTC](https://community.homey.app/t/missing-scopes-when-updated-to-rc50/40238/11 "2021-01-01T16:16:38Z")
thanks, i wil send a question to the support.